Editorial Policy and GRI Content Index
Editorial Policy
The “Sustainability/CSR” section of the Shiseido Group corporate website is edited according to the following policy.
- We report the activities that lead to the solution of social issues and the role that we play in a sustainable society. We explain how we create social value that we provide as a company to various stakeholders.
- Scope: Based on Shiseido Company, Limited and the Shiseido Group (81 consolidated companies, as of December 31, 2019).
- Target period: Mainly fiscal 2019 (from January 1, 2019 to December 31, 2019). Some pages include content which is prior to the target period or is more recent.
- Reference guidelines: UN Global Compact, GRI Standards (Global Reporting Initiative), Environmental Reporting Guidelines of the Ministry of the Environment (2012 edition)
- Update period: September 2020 (next update scheduled August 2021, previous update July 2019)
- Our sustainability initiatives are also disclosed in our Annual Report.
- Some environmental and social data are backed by external guarantee. For details, please refer to “Sustainability Data.”
GRI Content Index
This is a content index created in line with the GRI Standards, an international guideline for information disclosure on sustainability.
* Information related to the GRI Standards is described for reference. It does not indicate compliance with the GRI Standards.
* “Not applicable” indicates topics that are irrelevant or when there are no cases we are involved in at a significant level. “-” indicates topics that we do not disclose.
102：General Disclosures
| 1. Organizational profile | Reference | |
|---|---|---|
| 102-1 | Name of the organization | Corporate Information |
| 102-2 | Activities, brands, products, and services | Business Overview |
| Brands | ||
| Annual Report | ||
| 102-3 | Location of headquarters | Corporate Information |
| 102-4 | Location of operations | Shiseido Group Standards of Business Conduct and Ethics |
| Corporate Profile | ||
| Major Offices | ||
| 102-5 | Ownership and legal form | Corporate Information |
| 102-6 | Markets served | Business Overview |
| 102-7 | Scale of the organization | KEY FIGURES |
| Annual Report | ||
| Major Offices | ||
| 102-8 | Information on employees and other workers | Social Data |
| Corporate Information | ||
| 102-9 | Supply chain | Promoting Sustainable and Responsible Procurement |
| Global Network | ||
| 102-10 | Significant changes to the organization and its supply chain | Annual Report |
| 102-11 | Precautionary Principle or approach | Top Commitment |
| Risk Management | ||
| 102-12 | External initiatives | Top Commitment |
| External Collaboration | ||
| 102-13 | Membership of associations | Top Commitment |
| External Collaboration | ||
| 2. Strategy | Reference | |
| 102-14 | Statement from senior decision-maker | Top Commitment |
| 102-15 | Key impacts, risks, and opportunities | Top Commitment |
| Risk Management | ||
| Annual Report | ||
| 3. Ethics and integrity | Reference | |
| 102-16 | Values, principles, standards, and norms of behavior | Shiseido Group Standards of Business Conduct and Ethics |
| 102-17 | Mechanisms for advice and concerns about ethics | Activities to Enhance Corporate Ethics |
| Fair Evaluation of Employees | ||
| 4. Governance | Reference | |
| 102-18 | Governance structure | Top Commitment |
| Corporate Governance | ||
| 102-19 | Delegating authority | Annual Report |
| 102-20 | Executive-level responsibility for economic, environmental, and social topics | Directors, Audit & Supervisory Board Members and Corporate Officers |
| 102-21 | Consulting stakeholders on economic, environmental, and social topics | General Meeting of Shareholders |
| 102-22 | Composition of the highest governance body and its committees | Corporate Governance |
| Annual Report | ||
| Corporate Governance Report | ||
| 102-23 | Chair of the highest governance body | Corporate Governance |
| 102-24 | Nominating and selecting the highest governance body | Corporate Governance Report |
| Corporate Governance | ||
| 102-25 | Conflicts of interest | Corporate Governance Report |
| Annual Report | ||
| 102-26 | Role of highest governance body in setting purpose, values, and strategy | Corporate Governance |
| 102-27 | Collective knowledge of highest governance body | Corporate Governance |
| 102-28 | Evaluating the highest governance body's performance | Corporate Governance |
| 102-29 | Identifying and managing economic, environmental, and social impacts | Risk Management |
| Annual Report | ||
| 102-30 | Effectiveness of risk management processes | Corporate Governance Report |
| Annual Report | ||
| 102-31 | Review of economic, environmental, and social topics | Our Environmental Approach |
| 102-32 | Highest governance body's role in sustainability reporting | Top Commitment |
| 102-33 | Communicating critical concerns | Corporate Governance |
| Reporting and consultation center for employees | ||
| Annual Report | ||
| 102-34 | Nature and total number of critical concerns | ー |
| 102-35 | Remuneration policies | Remuneration to Directors, Corporate Officers and Audit & Supervisory Board Members |
| Corporate Governance Report | ||
| 102-36 | Process for determining remuneration | Remuneration to Directors, Corporate Officers and Audit & Supervisory Board Members |
| Corporate Governance Report | ||
| 102-37 | Stakeholders' involvement in remuneration | Remuneration to Directors, Corporate Officers and Audit & Supervisory Board Members |
| General Meeting of Shareholders | ||
| Good Relationship with labor union | ||
| 102-38 | Annual total compensation ratio | Remuneration to Directors, Corporate Officers and Audit & Supervisory Board Members |
| Social Data | ||
| 102-39 | Percentage increase in annual total compensation ratio | ー |
| 5. Stakeholder engagement | Reference | |
| 102-40 | List of stakeholder groups | Shiseido Group Standards of Business Conduct and Ethics |
| 102-41 | Collective bargaining agreements | Social Data |
| 102-42 | Identifying and selecting stakeholders | Shiseido Group Standards of Business Conduct and Ethics |
| 102-43 | Approach to stakeholder engagement | Stakeholder Engagement |
| 102-44 | Key topics and concerns raised | Initiatives in Response to Animal Testing and Alternative Methods |
| Reflecting Consumer Feedback | ||
| 6. Reporting practice | Reference | |
| 102-45 | Entities included in the consolidated financial statements | Editorial Policy |
| Annual Report | ||
| 102-46 | Defining report content and topic Boundaries | Top Commitment |
| 102-47 | List of material topics | Top Commitment |
| 102-48 | Restatements of information | Annual Report |
| 102-49 | Changes in reporting | Not Applicable |
| 102-50 | Reporting period | Editorial Policy |
| 102-51 | Date of most recent report | Editorial Policy |
| 102-52 | Reporting cycle | Editorial Policy |
| 102-53 | Contact point for questions regarding the report | Contact Us |
| 102-54 | Claims of reporting in accordance with the GRI Standards | Not Applicable |
| 102-55 | GRI content index | GRI content index (This page) |
| 102-56 | External assurance | Editorial Policy |
200：Economic
| 201：Economic Performance | Reference | |
|---|---|---|
| 201-1 | Direct economic value generated and distributed | Annual Report |
| 201-2 | Financial implications and other risks and opportunities due to climate change | Reducing Environmental Burden |
| 201-3 | Defined benefit plan obligations and other retirement plans | Annual Report |
| Employee Benefits and Welfare | ||
| 201-4 | Financial assistance received from government | ー |
| 202：Market Presence | Reference | |
| 202-1 | Ratios of standard entry level wage by gender compared to local minimum wage | Social Data |
| 202-2 | Proportion of senior management hired from the local community | ー |
| 203：Indirect Economic Impacts | Reference | |
| 203-1 | Infrastructure investments and services supported | Social Contribution Activities |
| 203-2 | Significant indirect economic impacts | Social Contribution Activities |
| Social Data | ||
| 204：Procurement Practices | Reference | |
| 204-1 | Proportion of spending on local suppliers | ー |
| 205：Anti-corruption | Reference | |
| 205-1 | Operations assessed for risks related to corruption | Social Data |
| 205-2 | Communication and training about anti-corruption policies and procedures | Activities to Enhance Corporate Ethics |
| 205-3 | Confirmed incidents of corruption and actions taken | Social Data |
| 206：Anti-competitive Behavior | Reference | |
| 206-1 | Legal actions for anti-competitive behavior, anti-trust, and monopoly practices | Social Data |
300：Environmental
| 301：Materials | Reference | |
|---|---|---|
| 301-1 | Materials used by weight or volume | ― |
| 301-2 | Recycled input materials used | ― |
| 301-3 | Reclaimed products and their packaging materials | Environmental Data |
| 302：Energy | Reference | |
| 302-1 | Energy consumption within the organization | Environmental Data |
| 302-2 | Energy consumption outside of the organization | ― |
| 302-3 | Energy intensity | Environmental Data |
| 302-4 | Reduction of energy consumption | Environmental Data |
| 302-5 | Reductions in energy requirements of products and services | Environmental Data |
| 303：Water | Reference | |
| 303-1 | Water withdrawal by source | Environmental Data |
| 303-2 | Water source significantly affected by withdrawal of water | Reducing our Environmental Footprint |
| 303-3 | Water recycled and reused | ― |
| 304：Biodiversity | Reference | |
| 304-1 | Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas | Not Applicable |
| 304-2 | Significant impacts of activities, products, and services on biodiversity | Reducing our Environmental Footprint |
| 304-3 | Habitats protected or restored | Reducing our Environmental Footprint |
| 304-4 | IUCN Red List species and national conservation list species with habitats in areas affected by operations | ― |
| 305：Emissions | Reference | |
| 305-1 | Direct (Scope 1) GHG emissions | Environmental Data |
| 305-2 | Energy indirect (Scope 2) GHG emissions | Environmental Data |
| 305-3 | Other indirect (Scope 3) GHG emissions | Environmental Data |
| 305-4 | GHG emissions intensity | Environmental Data |
| 305-5 | Reduction of GHG emissions | Environmental Data |
| 305-6 | Emissions of ozone-depleting substances (ODS) | Not Applicable |
| 305-7 | Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions | Environmental Data |
| 306：Effluents and Waste | Reference | |
| 306-1 | Water discharge by quality and destination | Environmental Data |
| 306-2 | Waste by type and disposal method | Reducing our Environmental Footprint |
| Environmental Data | ||
| 306-3 | Significant spills | Not Applicable |
| Our Environmental Approach | ||
| 306-4 | Transport of hazardous waste | Not Applicable |
| 306-5 | Water bodies affected by water discharges and/or runoff | ― |
| 307：Environmental Compliance | Reference | |
| 307-1 | Non-compliance with environmental laws and regulations | Our Environmental Approach |
| 308：Supplier Environmental Assessment | Reference | |
| 308-1 | New suppliers that were screened using environmental criteria | Promoting Sustainable and Responsible Procurement |
| 308-2 | Negative environmental impacts in the supply chain and actions taken | Promoting Sustainable and Responsible Procurement |
400：Social
| 401：employment | Reference | |
|---|---|---|
| 401-1 | New employee hires and employee turnover | Social Data |
| 401-2 | Benefits provided to full-time employees that are not provided to temporary or part-time employees | Employment and Labor |
| Realizing a Rewarding Workplace | ||
| 401-3 | Parental leave | Social Data |
| Realizing a Rewarding Workplace | ||
| 402：Labor/Management Relations | Reference | |
| 402-1 | Minimum notice periods regarding operational changes | Employment and Labor |
| 403：Occupational Health and Safety | Reference | |
| 403-1 | Workers representation in formal joint management-worker health and safety committees | Safety and Health of Employees |
| Social Data | ||
| 403-2 | Types of injury and rates of injury, occupatonal diseases, lost days, and absenteeism, and number of work-related fatalities | Social Data |
| 403-3 | Workers with high incidence or high risk of diseases related to their occupation | ― |
| 403-4 | Health and safety topics covered in formal agreements with trade unions | Safety and Health of Employees |
| Good Relationship with Labor Union | ||
| 404：Training and Education | Reference | |
| 404-1 | Average hours of training per year per employee | ― |
| 404-2 | Programs for upgrading employee skills and transition assistance programs | Utilization and Development of Human Resources |
| 404-3 | Percentage of employees receiving regular performance and career development reviews | Performance measurement setting and appraisal on regular basis：100% |
| Fair Evaluation of Employees | ||
| 405：Diversity and Equal Opportunity | Reference | |
| 405-1 | Diversity of governance bodies and employee | Corporate Governance |
| 405-2 | Ratio of basic salary and remuneration of women to men | Employment and Labor |
| 406：Non-discrimination | Reference | |
| 406-1 | Incidents of discrimination and corrective actions taken | ― |
| 407：Freedom of Association and Collective Bargaining | Reference | |
| 407-1 | Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk | ― |
| 408：Child Labor | Reference | |
| 408-1 | Operations and suppliers at significant risk for incidents of child labor | Response to the United Kingdom’s Modern Slavery Act 2015 |
| Promoting Sustainable and Responsible Procurement | ||
| 409：Forced or Compulsory Labor | Reference | |
| 409-1 | Operations and suppliers at significant risk for incidents of forced or compulsory labor | Response to the United Kingdom’s Modern Slavery Act 2015 |
| Promoting Sustainable and Responsible Procurement | ||
| 410：Security Practices | Reference | |
| 410-1 | Security personnel trained in human rights policies or procedures | ― |
| 411：Rights of Indigenous Peoples | Reference | |
| 411-1 | Incidents of violations involving rights of indigenous peoples | ― |
| 412：Human Rithts Assessment | Reference | |
| 412-1 | Operations that have been subject to human rights reviews or impact assessments | Our Human Rights Approach |
| 412-2 | Employee training on human rights policies or procedures | Primary Initiatives |
| 412-3 | Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening | ― |
| 413：Local Communities | Reference | |
| 413-1 | Operations with local community engagement, impact assessments, and development programs | Social Contribution Activities |
| Social Data | ||
| 413-2 | Operations with significant actual and potential negative impacts on local communities | Not Applicable |
| 414：Supplier Social Assessment | Reference | |
| 414-1 | New suppliers that were screened using social criteria | Promoting Sustainable and Responsible Procurement |
| 414-2 | Negative social impacts in the supply chain and actions taken | Promoting Sustainable and Responsible Procurement |
| 415：Public Policy | Reference | |
| 415-1 | Political contributions | Social Data |
| 416：Customer Health and Safety | Reference | |
| 416-1 | Assessment of the health and safety impacts of product and service categories | Promotion of Safe and Reliable Manufacturing |
| 416-2 | Incidents of non-compliance concerning the health and safety impacts and services | Social Data |
| 417：Marketing and Labeling | Reference | |
| 417-1 | Requirements for product and service information and labeling | Promotion of Safe and Reliable Manufacturing |
| 417-2 | Incidents of non-compliance concerning product and service information and labeling | Social Data |
| 417-3 | Incidents of non-compliance concerning marketing communications | Social Data |
| 418：Customer Privacy | Reference | |
| 418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data | Social Data |
| Information Security Management | ||
| 419：Socioeconomic Compliance | Reference | |
| 419-1 | Non-compliance with laws and regulations in the social and economic area | Social Data |
| Compliance and Risk Management | ||