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Social Data

Human Resources

Number of Shiseido Group Employees

Indicator Period 2018 2019 2020 2021
Total(persons) As of January 1 each year in Japan and as of December 31 of the previous year outside Japan 44,900 45,493 46,763 45,527
Female Ratio(%) All Shiseido Group As of December 31 of the previous year 83.8 83.1 85.6 83.0
Shiseido Group in Japan As of January 1 each year 83.4 83.0 82.6 82.0

Number of Employees by Region(persons)

Indicator Period 2018 2019 2020 2021
Japan As of January 1 each year 23,505 ☑24,346 ☑24,884 ☑24,903
China As of December 31 of the previous year 8,792 8,264 8,975 9,019
Asia Pacific 3,663 3,699 4,635 4,392
Americas 6,169 4,314 3,685 2,997
Europe 2,861 4,675 4,386 4,031
Travel Retail 133 225 198 185

Data marked with ☑ has been third-party certified.
Scope:Shiseido Group in Japan(23 companies)

Independent Assurance Statement for Social Data[ PDF : 171KB ]

Number of Employees by Type of Employment(persons)

Indicator Period 2018 2019 2020 2021
Japan Employees Total As of January 1 each year 15,784 16,704 17,322 17,698
Male 3,271 3,598 3,714 3,835
Female 12,513 13,106 13,608 13,863
Fixed-term contract employees Total 7,721 7,642 7,562 7,205
Male 628 559 605 655
Female 7,093 7,083 6,957 6,550

Number of Leaders(persons)

Indicator Period 2018 2019 2020 2021
Japan Leaders*1 Male As of January 1 each year 792 ☑817 ☑813 ☑862
Female 265 ☑389 ☑403 ☑459
Junior managers*2 Male 612 589 606 535
Female 214 384 244 246

Data marked with ☑ has been third-party certified.
Scope:Shiseido Group in Japan(23 companies)

  • *1:Leaders: Manager position holders and annual salary system employees
  • *2:Junior managers: Manager position holders without subordinates and career path employees with subordinates

Independent Assurance Statement for Social Data[ PDF : 171KB ]

Ratio of Female Leaders(%)

Indicator Period 2018 2019 2020 2021
All Shiseido Group
(Coverage 100%)
Ratio of female leaders As of January 1 each year in Japan and as of December 31 of the previous year outside Japan 53.9 54.8 52.7*1 57.5
Japan Ratio of female leaders*2
Target: To achieve 50.0%
As of January 1 each year 25.1 ☑32.3 ☑33.1 ☑34.7
Ratio of female junior managers*3 25.9 39.5 28.7 31.5
China Ratio of female leaders As of December 31 of the previous year 66.3 57.0 61.2 63.5
Asia Pacific 66.3 65.4 69.8 67.9
Americas 74.6 72.6 70.5 73.1
Europe 65.9 63.4 73.9 73.5
Travel Retail 19.6 48.5 79.1

Data marked with ☑ has been third-party certified.
Scope:Shiseido Group in Japan(23 companies)

  • *1:Ratio of female junior managers in all Shiseido Group: 60.6%.
  • *2:Leaders: Manager position holders and annual salary system employees
  • *3:Junior managers: Manager position holders without subordinates and career path employees with subordinates

Independent Assurance Statement for Social Data[ PDF : 171KB ]

Diversity in Top Management

Indicator Period 2019 2020 2021
Female director ratio(%) As of April 1 each year 33.3 37.5 37.5
Ratio of female directors and Audit & Supervisory Board members(%) 45.5 46.2 46.2
Ratio of external directors and Audit & Supervisory Board members(%) 54.5 53.8 57.1
Female ratio of all top management*(%) 28.3 28.3 41.7
  • * Leaders within 2 levels from the CEO

Ratio of Employees with Disabilities*1(%)

Indicator Period 2017 2018 2019 2020 2021
Shiseido Company, Limited As of June 1 each year 3.3 3.19 3.25 3.04 3.3
Shiseido Group in Japan*2 2.02 ☑2.05 ☑2.12 ☑2.22 2.4
Target 2.0 2.2 2.2 2.2 2.3

Data marked with ☑ has been third-party certified.

  • *1:Ratio of Employees with Disabilities:Physically and intellectually disabled persons are included, and the employment rate for disabled persons is indicated by three significant figures.
  • *2:Shiseido Group in Japan: 10 special subsidiary companies of Shiseido Group

Independent Assurance Statement for Social Data[ PDF : 171KB ]

Employee Diversity

Ratio of employees by age group

Indicator Period Age group 2020 2021
All Shiseido Group As of January 1 each year in Japan and as of December 31 of the previous year outside Japan Under 30 years old - 24.1
30-50 years old - 55.5
Over 50 years old - 20.4
Japan As of January 1 each year Under 30 years old 19.8 20.4
30-50 years old 50.3 49.3
Over 50 years old 29.9 30.3
China As of December 31 of the previous year Under 30 years old 30.1 24.5
30-50 years old 68.6 73.9
Over 50 years old 1.3 1.6
Asia Pacific Under 30 years old 42.0 36.3
30-50 years old 52.1 57.1
Over 50 years old 5.9 6.6
Americas Under 30 years old 33.5 26.5
30-50 years old 47.1 51.0
Over 50 years old 19.3 22.5
Europe Under 30 years old 36.0 30.9
30-50 years old 50.9 53.3
Over 50 years old 13.1 15.8
Travel Retail Under 30 years old 26.8 21.6
30-50 years old 69.7 73.0
Over 50 years old 3.5 5.4
Indicator Period 2019 2020 2021
Ratio of female managers in revenue-generating functions(%) All Shiseido Group As of January 1 each year 65.9 62.8 69.0
Female ratio in STEM- related departments(%) Shiseido Company, Limited and Shiseido Japan Co., Ltd. - - 33.3
Indicator Period 2018 2019 2020 2021
Number of non-Japanese hires in Japan Shiseido Company, Limited As of January 1 each year 330 390 467 486
Ratio of non-Japanese hires in Japan(%) 1.4 1.6 1.9 2.0

Average Service Years of Employees(years)

Indicator Period 2018 2019 2020 2021
Shiseido Group in Japan
Employees (excluding fixed-term contract employees)
Average As of January 1 each year 15.6 14.9 14.5 14.4
Male 17.3 15.5 14.9 14.5
Female 15.1 14.7 14.4 14.4

Job Turnover Rate(%)

Total employee turnover rate*

Indicator Period 2017 2018 2019 2020
Shiseido Group in Japan Manager positions/Career path positions As of December 31 each year 3.7 4.1 4.3 3.5
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only(excluding fixed-term contract employees) 3.3 3.5 3.2 2.3
  • * Total employee turnover rate number should be the sum of the Voluntary employee turnover and the involuntary employee turnover rate. Total of turnover rate for personal reasons and turnover rate other than turnover for personal reasons (such as death, dismissal, leave of absence for personal injury or illness, expiration of absentee period)

Voluntary employee turnover rate*

Indicator Period 2017 2018 2019 2020
Shiseido Group in Japan Manager positions/Career path positions As of December 31 each year 3.4 3.9 4.0 3.3
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only (excluding fixed-term contract employees) 3.2 3.3 3.1 2.1
  • * Retirement, early retirement, and retirement for personal reasons

Working Hours

Indicator 2017 2018 2019 2020
Working hours Total annual hours worked per person (hours/years/persons) Shiseido Company, Limited 1915.4 1909.0 1878 1955
Shiseido Group in Japan 1834.6 1817.5 1807 1863
Prescribed working hours Annual prescribed working hours (hours/years/persons) Shiseido Group in Japan 1860.0 1844.5 1844.5 1836.75
Overtime hours Annual overtime hours per person (hours/years/persons) Shiseido Company, Limited 216.6 215.6 204 173.4
Shiseido Group in Japan 102.1 102.7 101.7 69

Rate of Paid Leave Taken

Indicator 2017 2018 2019 2020 Target
Annual rate of paid leave taken per person (%) Shiseido Company, Limited 79.0 77.4 78.8 70.4 To achieve 80.0%
Shiseido Group in Japan 63.3 65.1 84.6 80.6

Number of Employees Hired

Indicator 2017 2018 2019 2020
Shiseido Group in Japan Total number of new hires (persons) 509 560 634 667
Periodic employment of career path positions Male (persons) 83 70 62 65
Female (persons) 72 93 82 85
Female ratio (%) 46.5 57.1 56.9 56.7
Periodic employment of Beauty consultant (BCs) positions Male (persons) 2 2 5 5
Female (persons) 255 269 268 333
Female ratio (%) 99.2 99.3 98.2 98.5
Mid-career employment Male (persons) 53 72 106 79
Female (persons) 44 54 111 100
Female ratio (%) 45.4 42.9 51.2 55.9

Starting Pay(yen/month)

Indicator 2017 2018 2019 2020
Monthly amount paid* Doctoral graduate Employees who joined the company in April each year 265,000 265,000 265,000 265,000
Master’s graduate 235,000 235,000 235,000 235,000
Undergraduate 215,000 215,000 215,000 215,000
Technical/Junior college graduate 195,000 195,000 195,000 195,000
  • * An area allowance of 9,000 yen is provided to employees who live in Tokyo wards. (0 to 9,000 yen depending on area)

Average Annual Salary*(yen/year)

Indicator 2017 2018 2019 2020
Shiseido Company, Limited 7,239,104 7,313,401 7,165,467 6,585,163
  • * Including bonuses and extra wages

Equal Remuneration

Indicator 2019 2020 2021
All Shiseido Group Executive Officer Male 100:Female 93
Shiseido Group in Japan Officer Male 100:Female 69 Male 100:Female 70
Manager positions Male 100:Female 95 Male 100:Female 94 Male 100:Female 95
Career path positions Male 100:Female 100 Male 100:Female 95 Male 100:Female 108
Beauty consultant (BC) positions Male 100:Female 118 Male 100:Female 114 Male 100:Female 120
  • * We introduced an executive officer system in January 2021. From the 2021 data, the executive officer's equal compensation (base salary) is disclosed.

Number of Employees Rehired after Retirement(persons)

Indicator Period 2018 2019 2020 2021
Shiseido Group in Japan As of January 1 each year 275 379 471 549

Childcare Leave and Family Care Leave

Number of Employees who Used Childcare Leave System*1(persons)

Indicator 2017 2018 2019 2020
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 18 30 30 67
Female 1,465 1,300 1,360 1,303

Number of Employees who Used Childcare Time System*2(persons)

Indicator 2017 2018 2019 2020
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 2 3 4 8
Female 2,128 2,159 2,296 2,430
In-store beauty consultants Male 0 0 0 0
Female 1,536 1,530 1,596 1,673

Reinstatement Rate after Childcare Leave*3(%)

Indicator 2017 2018 2019 2020
Shiseido Group in Japan Manager positions/Career path positions 97.5 97.5 95 97.3
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only (excluding fixed-term contract employees) 97.5 93.1 93.6 94.4

Retention Rate after Childcare Leave*4(%)

Indicator 2017 2018 2019 2020
Shiseido Group in Japan Manager positions/Career path positions 98.2 98.9 100 94.1
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only (excluding fixed-term contract employees) 98.5 92.1 98.8 90.3

Number of Employees who Used Family Care Leave System*5(persons)

Indicator 2017 2018 2019 2020
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 3 0 1 2
Female 34 22 28 40

Number of Employees who Used Family Care Time System*6(persons)

Indicator 2017 2018 2019 2020
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 2 2 1 1
Female 22 30 27 35

Kangaroo Staff*7(persons)

Indicator 2017 2018 2019 2020
Shiseido Group in Japan 1,837 2,009 2,095 1,659
  • *1:Includes short-term childcare leave. Employees can use the system up to 5 years in total until the child turns 3 years old. (Employees are eligible to use the system 3 times for the same child under special circumstances)
  • *2: Employees can shorten their work hours by up to 2 hours a day until the child is in the 3rd grade of elementary school
  • *3:Reinstatement Rate = (Number of reinstatements from childcare leave in the current fiscal year)/(Number of scheduled reinstatements from childcare leave in the current fiscal year) × 100
  • *4:Retention rate = (Number of employees who stayed in the company as of December 31 of the current fiscal year since reinstatement from childcare leave in the year before)/(Number of reinstatements from childcare leave in the year before) × 100
  • *5:Up to 1 year per leave for 1 family member. Up to 3 years in total.
  • *6:Up to 2 hours a day. Up to 1 year per leave for 1 family member. Up to 3 years in total.
  • *7:Kangaroo Staff System: A system to allocate substitutes to support storefront operations for beauty consultant employees who take time off for childcare.

Labor Accidents

Number of Work-Related Accidents*1

Indicator 2017 2018 2019 2020
Injury Illness Coverage (%) Injury Illness Coverage (%)
Shiseido Group in Japan*2 Directly hired employees Total(factories/contractors*3 23(3) 25(4) ☑30
(9)
☑0
(0)
100 ☑29
(5)
☑3
(1)
100
Fatalities 0(0) 0(0) 0(0) 100 0(0) 100
Shiseido Group outside Japan Total 72 54 65 80 61 100
Shiseido Company, Limited and Shiseido Japan Co., Ltd. Indirectly hired employees (temporary staff)
- 0 ☑0 ☑0 39.6 ☑3*7 ☑0 79.5

Accident Severity Rate*4

Indicator 2017 2018 2019 2020
Injury Illness Injury Illness
Shiseido Group in Japan*2 Directly hired employees 0.006 0.010 ☑0.013 ☑0.000 ☑0.007 ☑0.003
Supplementary data: Member company of Japan Chemical Industry Association Directly hired employees and indirectly hired employees 0.035 0.026 0.010 0.107
Employees of partner companies 0.180 0.071 0.029 0.145

LTIFR*5 and OIFR*6

Indicator 2017
LTIR
2018
LTIR
2019 2020
LTIFR OIFR LTIFR OIFR
Shiseido Group in Japan*2 Directly hired employees (Coverage (%)) 0.59
(100)
0.73
(92.1)
☑0.87
(100)
☑0.00
(100)
☑0.77
(100)
☑0.08
(100)
Indirectly hired employees (temporary staff) - 0.00
(38.8)
☑0.00
(39.6)
☑0.00
(39.6)
☑2.56
(79.5)
☑0.00
(79.5)
Shiseido Group outside Japan Directly hired employees (Coverage (%)) - - - 1.6
(100)
Supplementary data:  Frequency rate at member company of Japan Chemical Industry Association*8 Directly hired employees and indirectly hired employees 0.360 0.310 0.420 0.28
Employees of partner companies 0.486 0.520 0.570 0.59

Data marked with ☑ has been third-party certified.

  • *1: Number of labor accidents resulting in suspension of work
  • *2: Shiseido Group in Japan (2020): Shiseido Company, Limited and 21 consolidated subsidiaries
  • *3:The number of work-related accidents in factories in Japan is based on the number reported by our contractors
  • *4:Accident Severity Rate = Number of days lost due to work-related accidents/Total hours worked x 1,000
  • *5:Lost Time Injury Frequency Rate (LTIFR) = Number of work-related accidents/Total hours worked x 1,000,000
  • *6:Occupational Illness Frequency Rate (OIFR) = Number of occupational illness or disease cases/Total hours worked x 1,000,000
  • *7:In 2020, 3 occupational accidents occurred at the Kuki Plant of the Shiseido Group in Japan. The accidents included burns during work, injury caused by furniture, and back injury during transportation. Immediately after an accident occurs, measures are taken along with a detailed disaster report to the safety manager on matters including "when", "where", "who (main)", "member types/associated impact", "considerations made", "concrete prevention measures" to prevent reoccurrence.
  • *8:Frequency rate = Number of casualties resulting in a leave of absence for 1 day or more / Total number of working hours x 1,000,000. Cases of loss of physical function are included in the number of casualties even if they do not result in a leave of absence.

Labor Union

Percentage of Corporations with Labor Union(%)

Indicator Period 2018 2019 2020 2021
Shiseido Group in Japan
(coverage 100%)
As of January 1 each year 26.3 29.4 29.4 29.4
Shiseido Group outside Japan *1 (coverage 100%) 68.4 68.4 68.4 68.4

Number of Labor Union Members(persons)

Indicator Period 2018 2019 2020 2021
Shiseido Group in Japan As of January 1 each year 11,680 12,732 13,334 13,672

Ratio of Labor Union Members(%)

Indicator Period 2019 2020 2021
Shiseido Group in Japan Ratio including fixed-term contract employees*2 As of January 1 each year 52.3 53.3 55.0
Ratio excluding fixed-term contract employees*3 76.2 76.5 77.3
  • *1:Including work council
  • *2:Ratio of employees subject to collective bargaining agreement among all employees including fixed-term contract employees = Number of labor union members/Number of employees (including managerial position holders and fixed-term contract employees, but excluding temporary staff and corporate officers) × 100
  • *3:Ratio of employees subject to collective bargaining agreement among all employees excluding fixed-term contract employees = Number of labor union members/Number of employees (including managerial position holders, but excluding fixed-term contract employees, excluding temporary staff and corporate officers) × 100

Employee Satisfaction*

Indicator 2017 2019
All Shiseido Group 76 76
  • * Survey conducted every two years

Talent Development

Indicator 2019 2020
Average hours per FTE* of training and development All Shiseido Group 22.4 26.0
Average amount spent per FTE on training and development (yen) 111,562 200,868
  • * FTE: Full-Time Equivalent

Customer Satisfaction

In our Standards of Business Conduct and Ethics, we have committed ourselves “to strive continuously to improve consumers’ trust in Shiseido and their satisfaction with our products and services at all points of contact.” To measure our performance against this goal, we regularly conduct a corporate image survey and use the results to guide future corporate activities to further improve our performance in this area.

Favorability Rating


2017 2018 2019 2020
“Impressions of Shiseido” among current Shiseido customers* (top 2 box scores
<Very favorable / Favorable> on a 5-point scale) (%)
95.9 93.1 94.0 95.4
  • * Survey conducted in Japan only.

Compliance and Risk Management

Anti-Corruption

  Target 2017 2018 2019 2020
Operations assessed for risks related to corruption All business offices inside and outside Japan Significant risk identified: None Significant risk identified: None Significant risk identified: None Significant risk identified: None
Confirmed incidents of corruption and actions taken All business offices inside and outside Japan Confirmed incidents of corruption: None Confirmed incidents of corruption: None Confirmed incidents of corruption: None Confirmed incidents of corruption: None

Anti-Competitive Behavior

  Target 2017 2018 2019 2020
Legal actions for anti-competitive behavior, anti-trust, and monopoly practices All business offices inside and outside Japan No legal action No legal action No legal action No legal action

Operating Performance of Reporting and Consultation Desks for Employees (Case)

Reporting/consultation desks Target 2017 2018 2019 2020
In-house Shiseido Consultation Office Employees of the Shiseido Group in Japan 224 241 265 289
External Shiseido Hotline
Compliance Committee Hotline
Shiseido Group Global Hotline Employees of the Shiseido Group Overseas 0 0 2 2

Note:In fiscal 2020, among hotline reports concerning discrimination or harassment in the Shiseido Group in Japan, fact-finding investigations were completed for 17 cases, and 1 case of disciplinary action was taken for violation of employment regulations on discrimination/harassment.

Target and Performance of Human Rights Education Training for Employees

Type of training Target Target 2017 2018 2019 2020
Human rights enlightenment training
(for Human Rights Enlightenment Promotion Representatives)
Representatives of each department of Shiseido Group in Japan - 258 persons 250 persons
(93% attendance rate)
238 persons
(98% attendance rate)
0 persons*
Human rights enlightenment training
(for domestic employees)
Employees of Shiseido Group in Japan 100% 93% 95% 97% 68%*
  • * Human rights enlightenment training for Human Rights Promotion Representatives was not implemented in 2020 due to COVID-19. Training for Shiseido Group employees in Japan was implemented online.

Activities to Enhance Corporate Ethics: Survey on employee harassment and compliance

Subjects Type Target 2019 results and improvement measures
Workplace compliance and harassment Questionnaires*

All employees of Shiseido Group in Japan

  • Number of departments involved: 105

  • Job type/position: Full-time employees (manager, comprehensive work main career track, beauty consultant, administrative work), fixed-term contract employees (including rehires), temporary staff.

  • Number of respondents: 22,183 (response rate: 89.0%)

  • Risk assessment method: Evaluate risks associated with workplace compliance and harassment by each organization on a scale of 1 to 5.

  • Measures for latent risk factors: Increase opportunities for ethics education of the department head so that appropriate responses will be promptly taken for diverse issues specific to individual job types.

  • Risk reduction measures: Shiseido headquarters shared assessment results with of the department head and provided teaching materials for ethics education. At the same time, gave an instruction to department head to make an action plan to reduce identified risks, for instance, providing additional education to prevent power harassment at work, and carry out the plan at each organization.

  • * Questionnaires were prepared in six languages in consideration and human rights awareness of the diverse workforce including non-Japanese speaking foreign national employees. As the surveys are intended to create a sound workplace environment, they were given not only to directly hired employees, but also those indirectly hired and seconded from partner companies. Results were analyzed by employment status, job type and job position.

Number of Serious Compliance Violations*

Target 2017 2018 2019 2020
Shiseido Group None None None None
  • * Determination and management of serious compliance violations within internal business operations of Shiseido Group

Donations to Political Parties

  2018(million yen) 2019(million yen) 2020(million yen)
Shiseido Company, Limited None None None
Shiseido Group in Japan* None None None
  • * Shiseido Group in Japan: Shiseido Company, Limited and 19 domestic affiliated companies subject to consolidation(as of December 31, 2020)

Non-Compliance with Laws and Regulations in the Social and Economic Area

Incidents of Non-Compliance Concerning Health and Safety Impacts and Services

  Target 2017 2018
Examples of administrative guidance based on the Pharmaceuticals and Medical Devices Act, etc. Japan No violations against regulations and voluntary codes No violations against regulations and voluntary codes
Examples of recalls and voluntary collections that required announcement in newspapers, etc. Japan Violations against regulations and voluntary codes: 4 cases Violations against regulations and voluntary codes: 1 case
  Target 2019 2020
Examples of administrative guidance based on the Pharmaceuticals and Medical Devices Act, etc. All business offices inside and outside Japan No violations against regulations and voluntary codes No violations against regulations and voluntary codes
Examples of recalls and voluntary collections that required announcement in newspapers, etc. Japan Violations against regulations and voluntary codes: 4 cases Violations against regulations and voluntary codes: 2 cases

Incidents of Non-Compliance Concerning Product and Service Information and Labeling

  Target 2017 2018
Examples of administrative guidance based on the Act against Unjustifiable Premiums and Misleading Representations and Pharmaceuticals and Medical Devices Act, etc. Japan Violations against regulations and voluntary codes: 1 case No violations against regulations and voluntary codes
  Target 2019 2020
Examples of administrative guidance based on the Act against Unjustifiable Premiums and Misleading Representations and Pharmaceuticals and Medical Devices Act, etc. Japan No violations against regulations and voluntary codes No violations against regulations and voluntary codes

Incidents of Non-Compliance Concerning Marketing Communications

  Target 2017 2018
Examples of administrative guidance based on the Act against Unjustifiable Premiums and Misleading Representations and Pharmaceuticals and Medical Devices Act, etc. Japan No violations against regulations and voluntary codes No violations against regulations and voluntary codes
  Target 2019 2020
Examples of administrative guidance based on the Act against Unjustifiable Premiums and Misleading Representations and Pharmaceuticals and Medical Devices Act, etc. All business offices inside and outside Japan No violations against regulations and voluntary codes No violations against regulations and voluntary codes

Incidents of Reporting Personal Information Disclosure to Personal Information Protection Commission(Case)

Target 2018 2019 2020
Shiseido Group in Japan 3 0 0

Violations or Complaints regarding Customer Privacy Protection received from Regulatory Authorities, Public Institutions, Consumer Rights Groups, etc. (Case)

Target 2018 2019 2020
Shiseido Group in Japan 0 0 0

Non- Compliance with Laws and Regulations in Social and Economic Areas

Target 2017 2018 2019 2020
Shiseido Group in Japan No fine imposed for violation of law No fine imposed for violation of law No fine imposed for violation of law No fine imposed for violation of law

Social Contribution Activity Highlights

Number of Social Contribution Activities(activities)

Target 2018 2019 2020
All Shiseido Group 408 1,337 797

Number of Participating Employees (cumulative persons)

Target 2018 2019 2020
All Shiseido Group 10,040 9,197 3,410

Spending on Social Contribution Activities(millions of yen)

Target
2018 2019 2020
Shiseido Company, Limited Spending on donations ☑203 ☑553 ☑410
Breakdown Donations made in cash ☑203 ☑552 ☑387
Donations made by product offerings ☑0 ☑0.24 ☑23
Shiseido Group in Japan a) Spending on donations ☑210 ☑563 ☑432
Breakdown Donations made in cash ☑210 ☑562 ☑394
Donations made by product offerings ☑1 ☑0.37 ☑38
Shiseido Group outside Japan b) Spending on donations 114 124 811
Breakdown Donations made in cash 101 111 686
Donations made by product offerings 12 13 125
Shiseido Group outside CHINA c) Spending on donations - - ☑562
Breakdown Donations made in cash - - ☑482
Donations made by product offerings - - ☑80
All Shiseido Group Spending on donations 324 687 1243
Breakdown Donations made in cash 311 673 1080
Donations made by product offerings 13 14 163
  • a) Shiseido Group in Japan: Shiseido Company, Limited and 19 domestic affiliated companies subject to consolidation(as of December 31, 2020)
  • b) Shiseido Group outside Japan: 52 overseas affiliated companies subject to consolidation(as of December 31, 2020)
    (Shiseido China Co.,Ltd.、Shiseido Liyuan Cosmetics Co.,Ltd.、Shiseido Hong Kong Ltd.、Shiseido Guangdong Cosmetics.,Ltd.、Shiseido Asia Pacific Pte. Ltd.、Shiseido Singapore Co., (Pte.) Ltd.、Taiwan Shiseido Co.,Ltd.、Shiseido Thailand Co.,Ltd.、FLELIS International Inc.、Shiseido Korea Co.,Ltd.、Shiseido Malaysia Sdn.Bhd.、Shiseido Cosmetics Vietnam Co.,Ltd.、PT Shiseido Cosmetics Indonesia、Shiseido Philippines Corporation、Shiseido Americas Corporation、Shiseido (Canada) Inc.、Shiseido do Brasil Ltda.、Shiseido UK Limited、Shiseido America, Inc.、Davlyn Industries, Inc.、Shiseido Europe S.A.、Shiseido International France S.A.S.、Shiseido Group Switzerland S.A.、Shiseido (Rus) LLC、Shiseido Middle East FZCO、Shiseido Group Italy S.p.A.、Shiseido Germany GmbH、Les Salons du Palais Royal Shiseido S.A.、BeautPrestige International S.A.U.、BeautPrestige International S.A.、Shiseido group Austria GmbH、Shiseido Belgium s.r.l.、Shiseido Group Nethlerlands B.V.、Shiseido Travel Retail Asia Pacific Pte. Ltd.、Shiseido Travel Retail Americas INC.、Shiseido Professional (Thailand) Co.,Ltd.、Shiseido Citic Cosmetics Co.,Ltd.、Shiseido China Research Center Co., Ltd.、Shiseido Vietnam Inc.、hanghai Honey、Tai Tsu Holding Ltd.、Bare Escentuals KK (Japan)、Bare Escentuals France SAS、Bare Escentuals Europe Limited (Ireland)、Bare Escentuals Shanghai Company、JWALK, LLC、Drunk Elephant Holdings, LLC、VMG Drunk Elephant Blocker, Inc.、Drunk Elephant, LLC、Drunk Elephant UK Ltd.、Beaute' Prestige International(Miami)、Shiseido Group Middle East LLC)
  • c) Overseas Shiseido CHINA: 4 overseas affiliated companies (as of December 31, 2020) Shiseido China Co.,Ltd.、Shiseido Liyuan Cosmetics Co.,Ltd.、Shiseido Hong Kong Ltd.、Shiseido Guangdong Cosmetics.,Ltd.

Data marked with ☑ has been third-party certified.

Independent Assurance Statement for Social Data[ PDF : 171KB ]

Expenses other than donations in 2020 include the cost of the time that employees spent volunteering during working hours (46 million yen) and management costs of social initiatives such as activities of the Relay of Love Project (for preventive initiatives against the spread of COVID-19 in China), the Shiseido Life Quality Beauty Centers and artist support (692 million yen).

Social Contribution Activities - Empowerment through the Power of Beauty

Item Indicator 2016 2017 2018 2019 2020 Target
Shiseido Life Quality Beauty Centers Number of facilities 1 1 1 1 1 Japan
4 4 4 5 5 Outside Japan
Number of users
(persons)
495 466 319 177 5 Japan
828 935 1,022 1,043 710 Outside Japan
Shiseido Life Quality Beauty Seminars Total number of participants
(persons)
73,345 74,014 70,222 57,910 6,601 Japan

Notes:

  • Shiseido Life Quality Beauty Center offers free makeup for deep skin problems such as bruising and hair loss due to side effects of cancer treatment at 6 locations around the world (Hong Kong, Kaohsiung, Shanghai, Singapore, Taipei, Tokyo).
  • The estimated number of users of "Perfect Cover Foundation," a special cosmetic product for people with serious skin concerns, is 15,000 (2020).
  • The number of cosmetics stores that hold makeup health programs based on the results of Shiseido's cosmetic therapy research is 459 (2020, Japan region).

Social Contribution Activities - Gender Equality

Item Results
30% Club Japan
Chair: Masahiko Uotani, Shiseido
Awards for career support

2020

  • Received the Prime Minister's Award from the "Gender Equality Bureau of the Cabinet Office of Japan".

  • Received the 2020 Visionary Award for Leadership and Governance of a Public Company from the WomenCorporateDirectors Foundation (WCD), an international network of female directors active on corporate boards.

  • Received the Social Value Award at the Second Nikkei SDGs Management Grand Prix ask ranked by Japanese economic newspapers.

Childcare facilities within the Company

2020

  • Operates two childcare facilities with a total capacity of 80 persons. Facilities are open not only to Shiseido employees but also to nearby companies and neighboring residents.

  • Supported the establishment of 2 daycare centers for other companies.

Shiseido Female Researcher Science Grant

2020

  • Donated 1 million yen each to 10 female scientists, for a total of 10 million yen, to support career development and leadership.

Academic Support

Item Indicator 2017 2018 2019 2020 Target
Shiseido Female Researcher Science Grant Number of award winners (persons) 10 10 10 10 Japan
JSID's Fellowship Shiseido Research Grant Number of award winners (persons) 2 2 2 2 Japan
Japanese Dermatological Association basic medical research grant (Shiseido donation) Number of award winners (persons) 6 6 6 6 Japan

Support for Patients with Xeroderma Pigmentosum (XP) (UV-sensitive intractable disease)

Item Description 2018 2019 2020
Donation of sunscreen products We provided Shiseido Group's various sunscreen products (ANESSA, 2e, SUMMEDIC, Avene, etc.) to the Japanese National Network of Xeroderma Pigmentosum (XP)*. 1,821 items, 22 types of sunscreen products donated to 92 XP patients 2,171 items, 22 types of sunscreen products donated to 94 XP patients 1,937 items, 13 types of sunscreen products donated to 75 XP patients
Donations by employees We make good use of donations by employees (Shiseido Camellia Fund) to support patient exchange meetings and purchase UV protective clothing. 2,164,977 yen 2,204,700 yen 2,175,750 yen
Number of employees involved in support of activities of the Japanese National Network of Xeroderma Pigmentosum (XP)
  1. 1. Seminar on usage of sunscreen products: Our research staff and beauty consultants provide patients and their families with the latest information on sunscreen products, as well as practical training and individual consultation on how to apply and remove sunscreen products correctly.

  2. 2. Support for patient meetings: Our employees act as childcare volunteers during exchange meetings which are held to establish a network between patients.

18 employees 12 employees Patient exchange meetings and other meetings have not been held to prevent the spread of COVID-19.
Number of XP enlightenment leaflets distributed In order to raise awareness of XP, an intractable disease, we support the creation and distribution of patient group leaflets. Approx. 120 patient group leaflets distributed
400 copies of 3rd XP national convention report produced
1,000 patient group leaflets produced and 285 copies distributed No
Other focus topics In February 2019, we won the Corporate Philanthropy Award from the Japan Philanthropic Association in recognition of our social contribution activities that utilize our management resources organically and sustainably to resolve social issues.
Other focus topics
  • * Japanese National Network of Xeroderma Pigmentosum (XP) : A network consisting of three XP patient groups in Japan (Osaka, Kobe, and Tokyo). We are working to achieve more fulfilling daily lives for XP patients and their families.

Activities for Children

Item Indicator 2016 2017 2018 2019 2020
Initiatives for Children Shiseido Kodomo Seminar for Juniors Number of participants*
(persons)
659 753 781 1,555 1,270
  • * Target audience: Upper grade students in elementary school after FY2017. Includes number of participants not only for seminars by employees but seminars in collaboration with teachers.

Social Contribution Activities - Education for Socially Vulnerable People

Item Results
Independence support by Shiseido Social Welfare Foundation
  • Seminars of social skills for high school students living in orphanages and foster parents (2020: 288 students, 2019: 426 students, 2018: 721 students)

  • The Shiseido Child Welfare Scholarship provides partial coverage of tuition fees (up to 500,000 yen per year from admission to graduation) for children and foster children enrolled in orphanages to support their future aim to engage in the field of child welfare. (2020: 14 students, 2019: 13 students, 2018: 13 students)

Support for girls' education by Clé de Peau Beauté
  • Clé de Peau Beauté, the luxury skincare and makeup brand of Shiseido Company Limited, has pledged the world’s largest contribution of US$8.7 million to support UNICEF’s Gender Equality Program. As the first Japanese brand to commit to a multi-year global partnership with UNICEF in girls’ empowerment and education, Clé de Peau Beauté will contribute to global efforts to support 6.5 million girls through education, employment and empowerment programs.

Employment support for women in a disadvantaged environment in Cambodia
  • Since 2020, Singapore's Travel Retail Regional Headquarters has partnered with "Friends-International" to support the "Empower Her" project. We provide beauty profession training programs for women in disadvantaged environments in Southeast Asia (Cambodia) to support employment in the beauty industry. In 2020, 38 women will be trained and 7 will have employment opportunities.

Social Contribution Activities – Art and Heritage

Item Indicator 2017 2018 2019 2020 Target
Shiseido Gallery(Ginza)*1 Number of visitors
(persons)
83,573 54,300 41,811 13,527 Japan
Shiseido Corporate Museum*(Kakegawa)*2 29,735 31,733 20,453 3,305 Japan
Shiseido Art House(Kakegawa)*3 23,536 35,177 31,590 8,908 Japan
S/PARK Museum(Yokohama)*4 - - 49,215 14,985 Japan
Number of artist support by shiseido art egg Number of award winners
(groups)
3 3 3 3 Japan
  • *1:Temporarily closed from March 1st to August 24th, 2020. Opened by advance reservation from August 25th of the same year, and normally opened from October 2nd.
  • *2:Open only on Fridays, Saturdays, and Sundays from 2019. Temporarily closed from March 1st to July 23rd, 2020. Open only on Friday from July 24th of the same year.
  • *3:Temporarily closed from March 1st to July 20th, 2020. Open only from Tuesday to Friday from July 21st.
  • *4:Temporarily closed from February 28th to June 30th, 2020.

Community and Disaster Support

Donations and social contribution activities by Shiseido Group employee volunteers are as follows.

Item Unit 2017 2018 2019 2020 Total Target
Amount of donations through Shiseido Camellia Fund Yen 17,623,751 16,884,724 17,245,134 31,127,781 333,253,508
(FY2005-2020)
Shiseido Group (Overseas regions will also participate from 2020)
Amount of donations through Disaster Contribution Yen 0 2,974,526 1,712,500 0 63,973,986
(FY2004-2020)
Japan