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Social Data

Human Resources
Customer Satisfaction
Compliance and Risk Management
Social Contribution Activity Highlights

Europe and the French Gender Equality Index［ PDF : 126KB ］

Human Resources

Number of Shiseido Group Employees

Indicator Period 2019 2020 2021 2022
Total（persons） As of January 1 each year in Japan and as of December 31 of the previous year outside Japan 45,493 46,763 45,527 40,484
Female Ratio（%） All Shiseido Group As of December 31 of the previous year 83.1 85.6 83.0 82.2
Shiseido Group in Japan As of January 1 each year 83.0 82.6 82.0 81.3

Number of Employees by Region（persons）

Indicator Period 2019 2020 2021 2022
Japan As of January 1 each year ☑24,346 ☑24,884 ☑24,903 ☑23,458
China As of December 31 of the previous year 8,264 8,975 9,019 8,174
Asia Pacific 3,699 4,635 4,392 3,858
Americas 4,314 3,685 2,997 1,939
Europe 4,675 4,386 4,031 2,900
Travel Retail 225 198 185 155

Data marked with ☑ has been third-party certified.
Scope：Shiseido Group in Japan（23 companies）

Independent Assurance Statement for Social Data［ PDF : 136KB ］

Number of Employees by Type of Employment（persons）

Indicator Period 2019 2020 2021 2022
Japan Employees Total As of January 1 each year 16,704 17,322 17,698 17,160
Male 3,598 3,714 3,835 3,783
Female 13,106 13,608 13,863 13,377
Fixed-term contract employees Total 7,642 7,562 7,205 6,298
Male 559 605 655 610
Female 7,083 6,957 6,550 5,688

Number of Leaders（persons）

Indicator Period 2019 2020 2021 2022
Japan Leaders*1 Male As of January 1 each year ☑817 ☑813 ☑862 ☑841
Female ☑389 ☑403 ☑459 ☑500
Junior managers*2 Male 589 606 535 490
Female 384 244 246 248

Data marked with ☑ has been third-party certified.
Scope：Shiseido Group in Japan（23 companies）

  • *1：Leaders: Manager position holders and annual salary system employees
  • *2：Junior managers: Manager position holders without subordinates and career path employees with subordinates

Independent Assurance Statement for Social Data［ PDF : 136KB ］

Ratio of Female Leaders（%）

Indicator Period 2019 2020 2021 2022
All Shiseido Group
（Coverage 100%）		 Ratio of female leaders As of January 1 each year in Japan and as of December 31 of the previous year outside Japan 54.8 52.7 57.5 58.3*1
Japan Ratio of female leaders*2
Target: To achieve 50.0%		 As of January 1 each year ☑32.3 ☑33.1 ☑34.7 ☑37.3
Ratio of female junior managers*3 39.5 28.7 31.5 33.6
China Ratio of female leaders As of December 31 of the previous year 57.0 61.2 63.5 65.2
Asia Pacific 65.4 69.8 67.9 65.4
Americas 72.6 70.5 73.1 76.4
Europe 63.4 73.9 73.5 68.7
Travel Retail 19.6 48.5 79.1 82.6

Data marked with ☑ has been third-party certified.
Scope：Shiseido Group in Japan（23 companies）

  • *1：Ratio of female junior managers in all Shiseido Group: 61.6%.
  • *2：Leaders: Manager position holders and annual salary system employees
  • *3：Junior managers: Manager position holders without subordinates and career path employees with subordinates

Independent Assurance Statement for Social Data［ PDF : 136KB ］

Diversity in Top Management

Indicator Period 2019 2020 2021 2022
Female director ratio（%） As of April 1 each year 33.3 37.5 37.5 37.5
Ratio of female directors and Audit & Supervisory Board members（%） 45.5 46.2 46.2 46.2
Ratio of external directors and Audit & Supervisory Board members（%） 54.5 53.8 57.1 53.8
Female ratio of all top management*（%） 28.3 28.3 41.7 42.9
  • * Leaders within 2 levels from the CEO

Ratio of Employees with Disabilities*1 *2（%）

Indicator Period 2019 2020 2021 2022
Shiseido Company, Limited As of June 1 each year 3.25 3.04 3.89 4.18
Shiseido Group in Japan*3 ☑2.12 ☑2.22 ☑2.44 2.65
Target 2.2 2.2 2.3 2.3

Data marked with ☑ has been third-party certified.

  • *1：Ratio of Employees with Disabilities: Persons with physical, mental, and intellectual disabilities are included, and the employment rate for disabled persons is indicated by three significant figures.
  • *2：The ratio is calculated based on home company of each employee from 2022.
  • *3：Shiseido Group in Japan: 11 special subsidiary companies of Shiseido Group in 2022, 10 special subsidiary companies of Shiseido Group until 2021.

Independent Assurance Statement for Social Data［ PDF : 136KB ］

Employee Diversity

Ratio of employees by age group

Indicator Period Age group 2020 2021 2022
All Shiseido Group As of January 1 each year in Japan and as of December 31 of the previous year outside Japan Under 30 years old - 24.1 18.6
30-49 years old - 55.5 58.5
50 years old and over - 20.4 22.9
Japan As of January 1 each year Under 30 years old 19.8 20.4 18.6
30-49 years old 50.3 49.3 49.4
50 years old and over 29.9 30.3 32.0
China As of December 31 of the previous year Under 30 years old 30.1 24.5 18.0
30-49 years old 68.6 73.9 79.3
50 years old and over 1.3 1.6 2.7
Asia Pacific Under 30 years old 42.0 36.3 25.0
30-49 years old 52.1 57.1 67.5
50 years old and over 5.9 6.6 7.5
Americas Under 30 years old 33.5 26.5 13.3
30-49 years old 47.1 51.0 55.7
50 years old and over 19.3 22.5 31.0
Europe Under 30 years old 36.0 30.9 15.4
30-49 years old 50.9 53.3 62.1
50 years old and over 13.1 15.8 22.5
Travel Retail Under 30 years old 26.8 21.6 16.8
30-49 years old 69.7 73.0 76.8
50 years old and over 3.5 5.4 6.5
Indicator Period 2019 2020 2021 2022
Ratio of female managers in revenue-generating functions（%） All Shiseido Group As of January 1 each year 65.9 62.8 69.0 70.0
Female ratio in STEM- related departments（%） All Shiseido Group - - - 59.0
Shiseido Group in Japan - - 33.3 58.1
Indicator Period 2019 2020 2021 2022
Number of non-Japanese hires in Japan Shiseido Group in Japan As of January 1 each year 390 467 486 443
Ratio of non-Japanese hires in Japan（%） 1.6 1.9 2.0 1.9

Average Service Years of Employees（years）

Indicator Period 2019 2020 2021 2022
Shiseido Group in Japan
Employees (excluding fixed-term contract employees)		 Average As of January 1 each year 14.9 14.5 14.4 14.9
Male 15.5 14.9 14.5 14.2
Female 14.7 14.4 14.4 15.0

Job Turnover Rate（%）

Total employee turnover rate*

Indicator Period 2018 2019 2020 2021
Shiseido Group in Japan All employees As of December 31 each year 4.1 4.3 3.5 4.4
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only（excluding fixed-term contract employees) 3.5 3.2 2.3 3.4
  • * Total employee turnover rate number should be the sum of the Voluntary employee turnover and the involuntary employee turnover rate. Total of turnover rate for personal reasons and turnover rate other than turnover for personal reasons (such as death, dismissal, leave of absence for personal injury or illness, expiration of absentee period)

Voluntary employee turnover rate*

Indicator Period 2018 2019 2020 2021
Shiseido Group in Japan All employees As of December 31 each year 3.9 4.0 3.3 4.2
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only (excluding fixed-term contract employees) 3.3 3.1 2.1 3.2
  • * Retirement, early retirement, and retirement for personal reasons

Working Hours

Indicator 2018 2019 2020 2021
Working hours Total annual hours worked per person (hours/years/persons) Shiseido Company, Limited 1,909.0 1,878 1,955 2,003
Shiseido Group in Japan 1,817.5 1,807 1,863 1,901
Prescribed working hours Annual prescribed working hours (hours/years/persons) Shiseido Group in Japan 1,844.5 1,844.5 1,836.75 1,844.5
Overtime hours Annual overtime hours per person (hours/years/persons) Shiseido Company, Limited 215.6 204 173.4 211.6
Shiseido Group in Japan 102.7 101.7 69 88.2

Rate of Paid Leave Taken

Indicator 2018 2019 2020 2021 Target
Annual rate of paid leave taken per person (%) Shiseido Company, Limited 77.4 78.8 70.4 76.3 To achieve 80.0%
Shiseido Group in Japan 65.1 84.6 80.6 80.3

Number of Employees Hired

Indicator 2018 2019 2020 2021
Shiseido Group in Japan Total number of new hires (persons) 560 634 667 411
Periodic employment of career path positions Male (persons) 70 62 65 26
Female (persons) 93 82 85 35
Female ratio (%) 57.1 56.9 56.7 57.4
Periodic employment of Beauty consultant (BCs) positions Male (persons) 2 5 5 0
Female (persons) 269 268 333 26
Female ratio (%) 99.3 98.2 98.5 100.0
Periodic employment of production positions Male (persons) ー ー ー 30
Female (persons) ー ー ー 45
Female ratio (%) ー ー ー 60.0
Mid-career employment Male (persons) 72 106 79 122
Female (persons) 54 111 100 127
Female ratio (%) 42.9 51.2 55.9 51.0

Breakdown of new hires

Indicator 2021
Shiseido Group in Japan All employees (including fixed-term contract employees) Total number of new hires (persons) 985
Female ratio（%） 66.7
Ratio of employees by age group (%) Under 30 years old 49.0
30-49 years old 42.0
50 years old and over 8.9
Management level (%) Non-managerial positions 89.8
Manager positions 10.2
Ratio of employees with disabilities（%） 3.8
  • Percentage of open positions filled by internal candidates (internal hires) in Shiseido Company, Limited and Shiseido Japan Co., Ltd.: 27% (2021)

Starting Pay（yen/month）

Indicator 2018 2019 2020 2021
Monthly amount paid* Doctoral graduate Employees who joined the company in April each year 265,000 265,000 265,000 293,450
Master’s graduate 235,000 235,000 235,000 261,310
Undergraduate 215,000 215,000 215,000 237,890
Technical/Junior college graduate 195,000 195,000 195,000 215,670
  • * An area allowance of 9,000 yen is provided to employees who live in Tokyo wards. (0 to 9,000 yen depending on area)

Average Annual Salary*（yen/year）

Indicator 2018 2019 2020 2021
Shiseido Company, Limited 7,313,401 7,165,467 6,585,163 7,058,131
  • * Including bonuses and extra wages

Equal Remuneration

Indicator 2021
All Shiseido Group Executive O fficer Base salary only ☑ Male 100 : Female 85
Base salary + bonuses*1 *2 ☑ Male 100 : Female 81
Shiseido Group in Japan Manager positions Base salary only ☑ Male 100 : Female 96
Base salary + bonuses※1 ☑ Male 100 : Female 96
Career path positions Base salary only Male 100 : Female 99
Beauty consultant (BC) positions Base salary only Male 100 : Female 120

Non-managerial positions of Shiseido Group in Japan: Male to Female Base salary ratio 　☑ Male 100 : Female 85

  • *1 :Base salary + other cash incentives
  • *2 :2021 bonus amount to be paid in March 2022

Data marked with ☑ has been third-party certified.

Independent Assurance Statement for Social Data［ PDF : 136KB ］

Employees Rehired after Retirement

Indicator Period 2021
Number of employees rehired after retirement（persons） Shiseido Company, Limited and Shiseido Japan Co., Ltd. As of January 1 each year 633
Percentage of employees rehired after retirement (%) 2.7

Childcare Leave and Family Care Leave

Number of Employees who Used Childcare Leave System*1（persons）

Indicator 2018 2019 2020 2021
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 30 30 67 61
Female 1,300 1,360 1,303 1,260

Number of Employees who Used Childcare Time System*2（persons）

Indicator 2018 2019 2020 2021
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 3 4 8 14
Female 2,159 2,296 2,430 2,364
In-store beauty consultants Male 0 0 0 0
Female 1,530 1,596 1,673 1,591

Reinstatement Rate after Childcare Leave*3（%）

Indicator 2018 2019 2020 2021
Shiseido Group in Japan Manager positions/Career path positions 97.5 95 97.3 99.3
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only (excluding fixed-term contract employees) 93.1 93.6 94.4 92.3

Retention Rate after Childcare Leave*4（%）

Indicator 2018 2019 2020 2021
Shiseido Group in Japan Manager positions/Career path positions 98.9 100 94.1 91.2
Shiseido Japan Co., Ltd. Beauty consultant (BC) positions only (excluding fixed-term contract employees) 92.1 98.8 90.3 88.8

Number of Employees who Used Family Care Leave System*5（persons）

Indicator 2018 2019 2020 2021
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 0 1 2 1
Female 22 28 40 37

Number of Employees who Used Family Care Time System*6（persons）

Indicator 2018 2019 2020 2021
Shiseido Group in Japan All employees (including fixed-term contract employees) Male 2 1 1 0
Female 30 27 35 30

Kangaroo Staff*7（persons）

Indicator 2018 2019 2020 2021
Shiseido Group in Japan 2,009 2,095 1,659 1,090
  • *1：Includes short-term childcare leave. Employees can use the system up to 5 years in total until the child turns 3 years old. (Employees are eligible to use the system 3 times for the same child under special circumstances)
  • *2： Employees can shorten their work hours by up to 2 hours a day until the child is in the 3rd grade of elementary school
  • *3：Reinstatement Rate = (Number of reinstatements from childcare leave in the current fiscal year)/(Number of scheduled reinstatements from childcare leave in the current fiscal year) × 100
  • *4：Retention rate = (Number of employees who stayed in the company as of December 31 of the current fiscal year since reinstatement from childcare leave in the year before)/(Number of reinstatements from childcare leave in the year before) × 100
  • *5：Up to 1 year per leave for 1 family member. Up to 3 years in total.
  • *6：Up to 2 hours a day. Up to 1 year per leave for 1 family member. Up to 3 years in total.
  • *7：Kangaroo Staff System: A system to allocate substitutes to support storefront operations for beauty consultant employees who take time off for childcare.

Labor Accidents

Number of Work-Related Accidents*1

Indicator 2018 2019 2020 2021
Number Coverage (%) Number Coverage (%) Number Coverage (%)
Shiseido Group in Japan*2 Directly hired employees Total（factories） 25
（4）		 ☑30
（9）		 100 ☑32
（6）		 100 ☑28
（4）		 100
Fatalities 0 0 100 0 100 0 100
Indirectly hired employees
(temporary staff)*3 		Total 0 ☑0 39.6 ☑3 79.5 ☑1 85
Fatalities 0 0 39.6 0 79.5 0 85
Shiseido Group outside Japan Directly hired employees Total 54 65 80 61 100 66 100

Accident Severity Rate*4

Indicator 2018 2019 2020 2021
Shiseido Group in Japan*2 Directly hired employees 0.010 ☑0.013 ☑0.007 0.013
Supplementary data:　Member company of Japan Chemical Industry Association Directly hired employees and indirectly hired employees 0.026 0.010 0.107 -
Employees of partner companies 0.071 0.029 0.145 -

LTIFR*5

Indicator 2018 2019 2020 2021
Shiseido Group in Japan*2 Directly hired employees (Coverage (%)) 0.73
(92.1)		 ☑0.87
(100)		 ☑0.77
(100)		 ☑0.74
(100)
Indirectly hired employees (temporary staff)*3
(Coverage (%))		 0.00
(38.8)		 ☑0.00
(39.6) 		☑2.56
(79.5)		 ☑0.73
(85.0)
Directly hired employees and indirectly hired employees - - 0.82 0.74
Shiseido Group outside Japan Directly hired employees (Coverage (%)) - - 1.6(100) 1.9(100)
Supplementary data:　 Frequency rate at member company of Japan Chemical Industry Association*6 Directly hired employees and indirectly hired employees 0.310 0.420 0.28 -
Employees of partner companies 0.520 0.570 0.59 -

Data marked with ☑ has been third-party certified.

Independent Assurance Statement for Social Data［ PDF : 136KB ］

  • *1:Number of labor accidents (injury and illness) resulting in suspension of work
  • *2:Shiseido Group in Japan (2021): Shiseido Company, Limited and 22 consolidated subsidiaries
  • *3:Data from our three major dispatch companies, GIC, and dispatch companies using factories
  • *4:Accident Severity Rate = Number of days lost due to work-related accidents/Total hours worked x 1,000
  • *5:Lost Time Injury Frequency Rate (LTIFR) = Number of work-related accidents/Total hours worked x 1,000,000
  • *6:Frequency rate = Number of casualties resulting in a leave of absence for 1 day or more / Total number of working hours x 1,000,000. Cases of loss of physical function are included in the number of casualties even if they do not result in a leave of absence.

Labor Union

Percentage of Corporations with Labor Union（%）

Indicator Period 2019 2020 2021 2022
Shiseido Group in Japan
(coverage 100%)		 As of January 1 each year 29.4 29.4 29.4 22.2
Shiseido Group outside Japan *1 (coverage 100%) 68.4 68.4 68.4 68.4

Number of Labor Union Members（persons）

Indicator Period 2019 2020 2021 2022
Shiseido Group in Japan As of January 1 each year 12,732 13,334 13,672 13,438

Ratio of Labor Union Members（%）

Indicator Period 2019 2020 2021 2022
Shiseido Group in Japan Ratio including fixed-term contract employees*2 As of January 1 each year 52.3 53.3 55.0 56.6
Ratio excluding fixed-term contract employees*3 76.2 76.5 77.3 77.1
  • *1：Including work council
  • *2：Ratio of employees subject to collective bargaining agreement among all employees including fixed-term contract employees = Number of labor union members/Number of employees (including managerial position holders and fixed-term contract employees, but excluding temporary staff and corporate officers) × 100
  • *3：Ratio of employees subject to collective bargaining agreement among all employees excluding fixed-term contract employees = Number of labor union members/Number of employees (including managerial position holders, but excluding fixed-term contract employees, excluding temporary staff and corporate officers) × 100

Employee Satisfaction*

Indicator 2017 2019
All Shiseido Group 76 76
  • * Survey conducted every two years

Talent Development

Indicator 2019 2020 2021
Average hours per FTE* of training and development All Shiseido Group 22.4 26.0 66
Average amount spent per FTE on training and development (yen) 111,562 200,868 203,914
  • * FTE: Full-Time Equivalent

Customer Satisfaction

In our Standards of Business Conduct and Ethics, we have committed ourselves “to strive continuously to improve consumers’ trust in Shiseido and their satisfaction with our products and services at all points of contact.” To measure our performance against this goal, we regularly conduct a corporate image survey and use the results to guide future corporate activities to further improve our performance in this area.

Favorability Rating


 2018 2019 2020 2021
“Impressions of Shiseido” among current Shiseido customers* (top 2 box scores
＜Very favorable / Favorable＞ on a 5-point scale) (%)		 93.1 94.0 95.4 94.7
  • * Survey conducted in Japan only.

Compliance and Risk Management

Anti-Corruption

  Target 2018 2019 2020 2021
Operations assessed for risks related to corruption All business offices inside and outside Japan Significant risk identified: None Significant risk identified: None Significant risk identified: None Significant risk identified: None
Confirmed incidents of corruption and actions taken All business offices inside and outside Japan Confirmed incidents of corruption: None Confirmed incidents of corruption: None Confirmed incidents of corruption: None Confirmed incidents of corruption: None

Anti-Competitive Behavior

  Target 2018 2019 2020 2021
Legal actions for anti-competitive behavior, anti-trust, and monopoly practices All business offices inside and outside Japan No legal action No legal action No legal action No legal action

Operating Performance of Reporting and Consultation Desks for Employees (Case)

Reporting/consultation desks Target 2018 2019 2020 2021
In-house Shiseido Hotline Employees of the Shiseido Group in Japan 241 265 289 255
External Shiseido Hotline
Compliance Committee Hotline
Shiseido Group Global Hotline Employees of the Shiseido Group Overseas 0 2 2 0

Note：In fiscal 2021, the breakdown of 255 consultations / reports was 44 discrimination / harassment cases, 11 legal / internal rule violations cases, 63 workplace environment / communication cases, 75 personnel management cases, and 62 inquiries / others cases. Of these, 99 cases were investigated. There were no cases of disciplinary action for violating employment rules regarding discrimination / harassment.

Performance of Human Rights Education Training for Employees

Type of training Target number of graduates（persons）
Human rights awareness programs Employees of Shiseido Group in Japan 14,295
Harassment awareness programs Employees of Shiseido Group in Japan 14,577
Harassment awareness e-learning training for managers Employees of Shiseido Group in Japan 1,566

Activities to Enhance Corporate Ethics: Survey on employee harassment

Subjects Type Target 2022 results and improvement measures
Workplace harassment Questionnaires*

All employees of Shiseido Group in Japan

  • Number of departments involved: 309

  • Job type/position: Full-time employees (manager, comprehensive work main career track, beauty consultant, administrative work), fixed-term contract employees (including rehires), temporary staff.

  • Number of respondents: 22,865
    (response rate: 53.3%)

  • Risk assessment method: The risk of harassment　was analyzed and evaluated for each workplace in accordance with the Shiseido Code of Conduct and Ethics*.

  • Risk reduction measures: Shiseido Headquarters will provide ethics training to all departments surveyed during 2022 to reduce the risk of harassment.
    In addition, feeds back the survey results to the heads of high-risk departments and asks them to work on solving harassment issues.

  • * Questionnaires were prepared in two languages in order to show consideration of the diverse workforce including non-Japanese speaking foreign national employees and human rights awareness. As the surveys are intended to create a sound workplace environment,　they were given not only to directly hired employees, but also those indirectly hired and seconded from partner companies. Results were analyzed by employment status, job type and job position.
  • * The “Shiseido Code of Conduct and Ethics” has been improved in 2022 in line with changes occurring in today’s business environment, such as the growing social awareness of human rights, diversity, individual privacy, and sustainability.

Number of Serious Compliance Violations*

Target 2018 2019 2020 2021
Shiseido Group None None None None
  • * Determination and management of serious compliance violations within internal business operations of Shiseido Group

Donations to Political Parties

  2018（million yen） 2019（million yen） 2020（million yen） 2021（million yen）
Shiseido Company, Limited None None None None
Shiseido Group in Japan* None None None None
  • * Shiseido Group in Japan: Shiseido Company, Limited and 23 domestic affiliated companies subject to consolidation（as of December 31, 2021）

Non-Compliance with Laws and Regulations in the Social and Economic Area
Target 2018 2019 2020 2021
Incidents of Non-Compliance Concerning Health and Safety Impacts and Services Examples of administrative guidance based on the Pharmaceuticals and Medical Devices Act, etc. Japan None None None None
Examples of product recall from consumers and the market Global 1 5 2 2
Incidents of Non-Compliance Concerning Product and Service Information and Labeling Examples of administrative guidance based on the Act against Unjustifiable Premiums and Misleading Representations and Pharmaceuticals and Medical Devices Act, etc. Japan None None None None
Incidents of Non-Compliance Concerning Marketing Communications Examples of administrative guidance based on the Act against Unjustifiable Premiums and Misleading Representations and Pharmaceuticals and Medical Devices Act, etc. Japan None None None None
  • * Above data represent the number of violation against regulations and/or voluntary codes

Incidents of Reporting Personal Information Disclosure to Personal Information Protection Commission（Cases）

Target 2018 2019 2020 2021
Shiseido Group in Japan 0 0 0 0
  • * This table shows the number of data breaches to be reported to the Personal Information Protection Commission.

Incidents of Reporting Personal Information Disclosure to Personal Information Protection Commission（Cases）

Target 2018 2019 2020 2021
Shiseido Group in Japan uncounted uncounted uncounted 10
  • * The number of applicable cases from the customer's request to our Consumer Center is shown.

Non- Compliance with Laws and Regulations in Social and Economic Areas

Target 2018 2019 2020 2021
Shiseido Group in Japan No fine imposed for violation of law No fine imposed for violation of law No fine imposed for violation of law No fine imposed for violation of law

Social Contribution Activity Highlights

Number of Social Contribution Activities（Activities）

Target 2018 2019 2020 2021
Shiseido Group 408 1,337 797 879

Number of Participating Employees （Cumulative Persons）

Target 2018 2019 2020 2021
Shiseido Group 10,040 9,197 3,410 3,952

Spending on Social Contribution Activities (Unit: Millions of Yen)

Target
2019 2020 2021
Shiseido Group Spending on Donations 687 1,243 1,518
Breakdown Cash Donations 673 1,080 1,056
Product Donations 14 163 461
Japan a) Spending on Donations ☑563 ☑432 ☑950
Breakdown Cash Donations ☑562 ☑394 ☑911
Product Donations ☑0.37 ☑38 ☑38
Shiseido Company, Limited Spending on Donations ☑553 ☑410 ☑899
Breakdown Cash Donations ☑552 ☑387 ☑899
Product Donations ☑0.24 ☑23 ☑0
Overseas b) Spending on Donations 124 811 567
Breakdown Cash Donations 111 686 145
Product Donations 13 125 422
China c) Spending on Donations - ☑562 ☑144
Breakdown Cash Donations - ☑482 ☑18
Product Donations - ☑80 ☑126
Americas d) Spending on Donations - ☑562 ☑125
Breakdown Cash Donations - ☑482 ☑107
Product Donations - ☑80 ☑17

*Fraction have been rounded down

a) Japan Shiseido Company, Limited and 23 domestic affiliated companies subject to consolidation（2021）
(Shiseido Co., Ltd., Shiseido Japan Co., Ltd., AXE Co., Ltd., Shiseido Pharmaceutical Co., Ltd., Ettusais Co., Ltd., Shiseido FITIT Co., Ltd., Shiseido International Inc., FT Shiseido Co., Ltd., Japan Retail Innovation Co., Ltd., Shiseido Parlour Co., Ltd., ETWAS Co., Ltd., Shiseido Cosmetics Manufacturing Co., Ltd., Shiseido China Innovation Center Co., Ltd., Shiseido Vietnam Inc., EFFECTIM Co., Ltd., The Ginza Co., Ltd., KODOMOLOGY Co., Ltd., Shiseido Astech Co., Ltd., Hanatsubaki Factory Co., Ltd., Shiseido Beauty Salon Co., Ltd., IPSA Co., Ltd., Shiseido Professional Co., Ltd., Shiseido Creative Co., Ltd., Shiseido Interactive Beauty Co., Ltd.)
b) Overseas 50 overseas affiliated companies subject to consolidation (in addition to the following 30 companies, include companies listed under China and Americas, 2021)
（Shiseido Asia Pacific Pte. Ltd., Shiseido Singapore Co., (Pte.) Ltd., Taiwan Shiseido Co., Ltd., Shiseido Thailand Co., Ltd., FLELIS International Inc., Shiseido Korea Co., Ltd., Shiseido Malaysia Sdn. Bhd., Shiseido Cosmetics Vietnam Co., Ltd., PT Shiseido Cosmetics Indonesia, Tai Shi Trading Co., Ltd., Tai Tsu Holding Ltd., Shiseido Philippines Corporation, Shiseido Europe S.A., Shiseido International France S.A.S., Shiseido Group Switzerland S.A., Shiseido (Rus) LLC, Shiseido Middle East FZCO, Shiseido Italy S.p.A., Shiseido Germany GmbH, Les Salons du Palais Royal Shiseido S.A., Shiseido Spain S.A.U., Beauté Prestige International S.A.S, Shiseido Austria GmbH, Beauté Prestige International, Inc. (Miami), Shiseido Belgium S.r.l., Shiseido Netherlands B.V., Shiseido Group Middle East LLC, Shiseido Travel Retail Asia Pacific Pte. Ltd., Shiseido Travel Retail Americas INC., Shiseido Professional (Thailand) Co., Ltd.）
c) China 5 overseas affiliated companies (2021)
（Shiseido China Co., Ltd., Shiseido Liyuan Cosmetics Co., Ltd., Shiseido Hong Kong Ltd., Shiseido Guangdong Cosmetics., Ltd., Shanghai Hauni Transparent Beauty Soap Co., Ltd.）
ｄ）Americas 15 overseas affiliated companies (2021)
（Shiseido Americas Corporation, Shiseido (Canada) Inc., Shiseido do Brasil Ltda., Shiseido UK Limited, Bare Escentuals KK (Japan), Bare Escentuals France S.A.S., Shiseido Ireland Limited, Bare Escentuals Shanghai Company, Shiseido America, Inc., Davlyn Industries, Inc., JWALK, LLC, Drunk Elephant UK Ltd., Drunk Elephant, LLC, Drunk Elephant Holdings, LLC, Drunk Elephant Blocker, Inc.）

Data marked with ☑ has been third-party certified.

Independent Assurance Statement for Social Data［ PDF : 136KB ］

Overall Spending on Social Contribution Activities of Shiseido Group in 2021 (Unit: Millions of Yen)

Item Amount
Cash Donations 1056
Product Donations 461
Cost of the Time Employees Spent on Volunteering During Working Hours 43
Management Costs of Social Initiatives* 273
  • * Management costs of social initiatives such as activities of the Shiseido Life Quality Beauty Centers and artists support

Social Contribution Activities - Empowerment through the Power of Beauty

Item Indicator 2018 2019 2020 2021 Target
Shiseido Life Quality Makeup Number of Facilities 1 1 1 1 Japan
4 5 5 5 Overseas
Number of Users
(Persons)		 319 177 5 9 Japan
1,022 1,043 710 626 Overseas
Shiseido Life Quality Beauty Seminars Total Number of Participants
(Persons)		 70,222 57,910 6,601 8,451 Japan

Notes：

  • ●As part of the Shiseido Life Quality Makeup initiative, we operate dedicated Life Quality Beauty Centers in countries/regions around the world (China, Japan, Singapore, and Taiwan). We offer free makeup for deep skin concerns such as bruising and changes in appearance due to side effects of cancer treatments.
  • ●The estimated number of users of "Perfect Cover Foundation," a special cosmetic product for people with serious skin concerns, is 15,000 (2021).
  • ●Shiseido Life Quality Beauty Seminars offer a wide variety of menus to support people stay beautiful and healthy.
  • ●The number of cosmetics stores that hold makeup health programs based on the results of Shiseido's cosmetic therapy research is 459 (2021, Japan region).

Social Contribution Activities - Gender Equality

Item Results
30% Club Japan
Chair: Masahiko Uotani, Shiseido

  • Target: 30% female board members in all TOPIX100 companies by 2030

  • Ratio of female executives in TOPIX100 companies: 15.3%（2021）

  • Ratio of female executives of companies participating in the "TOPIX Presidents’ Committee" of 30% Club Japan: 21.6% (2021)
    * Officers are defined as directors and corporate auditors.
    Please refer to the 30% Club Japan for details.

  • Number of member companies of the working group "TOPIX Presidents' Meeting" operated by Shiseido: 25 companies (as of March 2021)

  • TOPIX Presidential Meeting: Held twice a year (2021)
Awards for Career Support

  • Selected as No. 1 in the 2022 "Best 100 Companies for Women" sponsored by Nikkei WOMAN. (2022)

  • Received the Prime Minister's Award from the "Gender Equality Bureau of the Cabinet Office of Japan". (2020)

  • Received the 2020 Visionary Award for Leadership and Governance of a Public Company from the WomenCorporateDirectors Foundation (WCD), an international network of female directors active on corporate boards.

  • Received the Social Value Award at the Second Nikkei SDGs Management Grand Prix ask ranked by Japanese economic newspapers. (2020)
Childcare Facilities within the Company

  • Operates two childcare facilities with a total capacity of 80 persons. Facilities are open not only to Shiseido employees but also to nearby companies and neighboring residents.

  • Supported the establishment of daycare centers for other companies.
Shiseido Female Researcher Science Grant

  • Donated 1 million yen each to 10 female scientists for a total of 10 million yen to support career development and leadership.

Academic Support

Item Indicator 2018 2019 2020 2021 Target
Shiseido Female Researcher Science Grant Number of Award Winners (Persons) 10 10 10 10 Japan
JSID's Fellowship Shiseido Research Grant Number of Award Winners (Persons) 2 2 2 2 Japan
Japanese Dermatological Association Basic Medical Research Grant (Shiseido Donation) Number of Award Winners (Persons) 6 6 6 6 Japan

Support for Patients with Xeroderma Pigmentosum (XP) (UV-sensitive intractable disease)

Item Description 2018 2019 2020 2021
Donation of Sunscreen Products We provided Shiseido Group's various sunscreen products (ANESSA, 2e, Avene, etc.) to the Japanese National Network of Xeroderma Pigmentosum (XP)*. 1,821 items, 22 types of sunscreen products donated to 92 XP patients 2,171 items, 22 types of sunscreen products donated to 94 XP patients 1,937 items, 13 types of sunscreen products donated to 75 XP patients 2,291 items, 16 types of sunscreen products donated to 87 XP patients
Donations by Employees
(Unit: Yen)		 We make good use of donations by employees (Shiseido Camellia Fund) to support patient exchange meetings and purchase UV protective clothing. 2,164,977 2,204,700 2,175,750 1,927,150
Number of Employees Involved in Support of Activities of the Japanese National Network of Xeroderma Pigmentosum (XP)

  1. 1. Seminar on usage of sunscreen products

  2. 2. Support for patient meetings

 18 employees 12 employees Patient exchange meetings and other meetings have not been held to prevent the spread of COVID-19. 6 employees
Number of XP Awareness Raising Leaflets Distributed In order to raise awareness of XP, an intractable disease, we support the creation and distribution of patient group leaflets. Approx. 120 patient group leaflets distributed
400 copies of 3rd XP national convention report produced 		1,000 patient group leaflets produced and 285 copies distributed - -
Other Focus Topics In February 2019, we won the Corporate Philanthropy Award from the Japan Philanthropic Association in recognition of our social contribution activities that utilize our management resources organically and sustainably to resolve social issues.
  • * Japanese National Network of Xeroderma Pigmentosum (XP) : A network consisting of three XP patient groups in Japan (Osaka, Kobe, and Tokyo).

For details, please check “Support for Patients with Xeroderma Pigmentosum (XP), a UV-Sensitive Intractable Disease”

Activities for Children

Item Indicator 2018 2019 2020 2021
Initiatives for Children Shiseido Kodomo Seminar for Juniors Number of participants*
(Persons)		 781 1,555 1,270 1,438
  • * Target audience: Upper grade students in elementary school after FY2017. Includes number of participants not only for seminars by employees but seminars in collaboration with teachers.

For details, please check “Activities for Children.”

Social Contribution Activities - Education for Socially Vulnerable People

Item Results
Independence Support by Shiseido Child Foundation
  • Seminars of social skills for high school students living in orphanages and foster parents (2021: 456 students, 2020: 288 students, 2019: 426 students)
  • The Shiseido Child Welfare Scholarship provides partial coverage of tuition fees (up to 500,000 yen per year from admission to graduation) for children and foster children enrolled in orphanages to support their future aim to engage in the field of child welfare. (2021: 15 students, 2020: 14 students, 2019: 13 students)
Support for Girls' Education by Clé de Peau Beauté

  • Clé de Peau Beauté, the luxury skincare and makeup brand of Shiseido Company Limited, has pledged the world’s largest contribution of US$8.7 million to support UNICEF’s Gender Equality Program. As the first Japanese brand to commit to a multi-year global partnership with UNICEF in girls’ empowerment and education, Clé de Peau Beauté will contribute to global efforts to support 6.5 million girls through education, employment, and empowerment programs.
Shiseido Travel Retail: Supporting Marginalized Women and Girls in Cambodia

  • Since 2020, Singapore's Travel Retail Regional Headquarters has partnered with "Friends-International" to support the "Empower Her" project. We provide beauty profession training programs for women in disadvantaged environments in Southeast Asia (Cambodia) to support employment in the beauty industry. In 2021, 78 women were trained, and 41 received employment opportunities.

Please click here fore more details on “Shiseido Child Foundation.”

Social Contribution Activities – Art and Heritage

Item Indicator Target 2018 2019 2020 2021
Shiseido Gallery（Ginza）*1 Number of Visitors
(Persons)		 Japan 54,300 41,811 13,527 22,658
Shiseido Corporate Museum*（Kakegawa）*2 Japan 31,733 20,453 3,305 2,081
Shiseido Art House（Kakegawa）*3 Japan 35,177 31,590 8,908 6,615
S/PARK Museum（Yokohama）*4 Japan - 49,215 14,985 15,621
Artist Support by “shiseido art egg” Number of Award Winners
(Groups)		 Japan 3 3 3 3
  • *1：Temporarily closed from March 1st to August 24th, 2020. Opened by advance reservation from August 25th of the same year, and normally opened from October 2nd.
  • *2：Open only on Fridays, Saturdays, and Sundays from 2019. Temporarily closed from March 1st to July 23rd, 2020. Open only on Friday from July 24th of the same year.
  • *3：Temporarily closed from March 1st to July 20th, 2020. Open only from Tuesday to Friday from July 21st.
  • *4：Temporarily closed from February 28th to June 30th, 2020.

For details, please check “Culture.”

Community and Disaster Support

Donations from Shiseido Group employees are as follows.

Item 2018 2019 2020 2021 Total Target
Amount of Donations Through “Shiseido Camellia Fund”
(Unit: Yen)		 16,884,724 17,245,134 31,127,781 13,897,113 347,150,621
(FY2005-2021）		 Shiseido Group (Participation by Overseas Regions from 2020)
Amount of Donations Through “Disaster Contribution”
(Unit: Yen)		 2,974,526 1,712,500 0 0 63,973,986
（FY2004-2020）		 Japan

Please click here for more details on “Shiseido Camellia Fund”

 

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