Shiseido wants to develop together with society while promoting respect for human rights and ensuring environmental protection in all its business activities, including the procurement of raw materials. By complying with laws and having a high sense of ethics, we are working on the following to achieve sustainable procurement and corporate social responsibility.
|June 2018||We formulated the Shiseido Group Sustainable Raw Materials Procurement Guidelines for palm oil and set targets up to 2020. In line with the guidelines, we will promote sustainable palm oil procurement.|
|June 2018||We formulated the Shiseido Group Procurement Policy in order to realize an ethical supply chain.|
|April 2018||We revised the Shiseido Group Supplier Code of Conduct to ensure that it meets the current social needs. It requires business partners to comply with laws and regulations, prevent corruption, respect human rights, provide a safe and healthy working environment, and protect the environment.|
|June 2019||A provision for the proper management of working hours, days-off, and leave of employees was included in the Shiseido Group Supplier Code of Conduct.|
Since having developed the Shiseido Group Supplier Code of Conduct in 2006, we have been implementing the Shiseido Supplier Code of Conduct Compliance Survey (Shiseido's proprietary SAQ*), which confirms the compliance status of suppliers. In 2018, of the suppliers who have trading records with our Purchasing Department in our Global Headquarters, we received responses from 197 suppliers and provided feedback of the analysis and evaluation results of the survey to each company. To suppliers who did not complete the survey and provided answers that we need to confirm, we asked them to complete the survey again and sent inquiries about the responses. In addition, in August 2017, we joined Sedex (platform to share supplier ethical data). In 2018, we discussed the use of Sedex and the sharing of their ethical information with our primary suppliers (compliance, environmental, human rights, and occupational safety and health) from 45 sites in 31 companies. Furthermore, regarding suppliers who do not complete Shiseido’s unique SAQ or participate in Sedex, we share the evaluation results of other accreditation organizations, the acquisition status of international standards certifications, and we are promoting supplier monitoring from multiple perspectives.
|Shiseido Group Supplier Code of Conduct Compliance Survey||Number of suppliers which completed the survey||214||224||197||ー|
|Response rate (%)||83||90||88||90|
|Sedex||Number of suppliers who set access rights||ー||ー||31||ー|
|Evaluation/certification other than Sedex||Number of suppliers which have obtained evaluations/certification other than Sedex||ー||ー||4||ー|
|Total||Number of monitored suppliers||214||224||229*||ー|
|Monitoring rate (%)||83||90||89||90|
Since 2013, we have been hearing opinions from/consulting with our business partners using the Business Partner Hotline a center which receives reporting/consultations from suppliers in writing and by email (No reporting was made in FY2018.).
With regard to raw materials (palm oil/mica), which our company considers to carry high risk for human rights, we will strengthen our measures by participating in international initiatives.
|Total (t) of palm oil, palm kernel oil consumption amount||6,788||8,024||9,750|
|Book & Claim system (t)||50||75||9,750|
|Book & Claim System Coverage Ratio (%)||1||1||100|
In order to ensure sustainable and responsible procurement and respect for human rights in the course of our business activities, Shiseido works with various stakeholders to discuss environmental and social issues, to share information, and to create resolutions.
In September 2018, we talked with human rights experts (Danish Institute for Human Rights, Institute for Human Rights and Business, and Verisk Maplecroft) and received advice on how to proceed with human rights due diligence in our company. We are implementing this knowledge in our efforts.
||Name (sponsored/co-sponsored)||Venue||Stakeholders||Main theme|
|September 2018||2018 International Conference regarding Business and Human Rights, Individual dialogue (Caux Round Table, Japan)||Japan||Human rights experts (Danish Institute for Human Rights, Institute for Human Rights and Business, Verisk Maplecroft) (Photo 2)||Exchange of views on how to proceed with our human rights due diligence|
|September 2018||Global Stakeholder Engagement Program (Caux Round Table, Japan)||Japan||Human rights experts, NGOs, companies participating in stakeholder engagement programs in Thailand, Malaysia, Indonesia, and Japan||Business and human rights considerations and points to note in Southeast Asia|
|August 2018||Stakeholder Engagement Program (Caux Round Table, Japan)||Indonesia||Fieldwork: small-scale palm oil farmers, companies, NGOs in Indonesia (Photo 1)||Human rights issues in the palm oil industry in Indonesia|
|Workshop: Companies, NGOs|
|May-July 2018||Stakeholder Engagement Program (Nippon CSR Consortium)||Japan||Companies, NGOs, NPOs||Understanding and practice of the United Nations Guiding Principles on Business and Human Rights in companies and identification of key human rights issues by industry|
||Name (sponsored/co-sponsored)||Venue||Stakeholders||Main theme|
|September 2017||2017 International Conference regarding Business and Human Rights, Individual dialogue (Caux Round Table, Japan)||Japan||Human rights experts (Danish Institute for Human Rights, Institute for Human Rights and Business, Sedex)||Exchange of views on how to proceed with our human rights due diligence|
|September 2017||Global Stakeholder Engagement Program (Caux Round Table, Japan)||Japan||Human rights experts, NGOs, NPOs, companies involved in dialogue with stakeholders in Thailand, Malaysia, and Myanmar||Business and human rights considerations and points to note in Southeast Asia|
|June-July 2017||Stakeholder Engagement Program (Nippon CSR Consortium)||Japan||Companies, NGOs, NPOs||Relationship between business activities and human rights, the importance of business activities in consideration of human rights, and identification of key human rights issues by industry|
|May 2017||Global Stakeholder Engagement Program (Caux Round Table, Japan)/Global Compact Network Malaysia||Malaysia||Palm oil small scale farmers, companies, NGOs in Malaysia||Environmental and social considerations and current status of palm oil procurement in Malaysia|
|Malaysian government agency, companies, NGOs||Consideration of human rights of immigrant workers in Malaysia|
We will continue to work to prevent human rights abuses throughout our business and supply chain, based on the United Nations’ Guiding Principles on Business and Human Rights.
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