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Employee Safety and Health

Health management initiatives

I believe that the genuine mission of Shiseido is to offer solutions to social problems and achieve a sustainable society, helping people find happiness through our mainstay beauty business.
To realize this mission, it is important for our employees to maintain inner and aesthetic beauty as well as consistent motivation.
To that end, it is essential to support the health of employees and the health of their families. In collaboration with the Shiseido Health Insurance Society, we created a health declaration to clarify our promise to help our employees live beautifully.
Shiseido delivers beauty to consumers. We are fully committed to health management in our quest to become the most trusted beauty company in the world and remain vital for the next 100 years and beyond.

Representative Director, President and CEO

Representative Director, President and CEO

Uotani

Shiseido Health Declaration

Our mission is “BEAUTY INNOVATIONS FOR A BETTER WORLD.” To that end, we promote initiatives for employees and their families to live beautifully and healthily based on our perception that beauty and health are sources of vitality.

<Our principles>

  • As members of a company delivering beauty, each and every employee shall have awareness and knowledge and take action proactively to work healthily, physically and mentally.

  • Shiseido will endeavor to provide opportunities for our employees to speak freely with each other about beautiful lifestyles and health for mutual growth.

  • Shiseido will endeavor to create a safer and more comfortable work environment and will actively support the efforts of employees and their families in cooperation with the Shiseido Health Insurance Society.

Promotion system

Regarding promotion, the officer in charge of human resources acts as the Health Management Representative (Chief Wellness Officer), and the Human Resources Department Wellness Support Group and Shiseido Health Insurance Society collaborate to support each office (of the Shiseido Group in Japan) to take the initiative to maintain and promote employee health. In addition, the Health Management Representative and each officer, department manager, and responsible person jointly discuss support for employee voluntary health initiatives.

Promotion system

A Message from the Health care Manager

To respond to the coronavirus threat, all of us need to adopt a new daily lifestyle.
Under these circumstances, the Shiseido Group's mission to help consumers improve their quality of life through various products and services with "beauty" as the keyword has become more important than ever.
To provide products and services that are well-received by consumers, it is essential for employees and their families to maintain beautiful and healthy lifestyles and ensure a high quality of life. The Human Resources Department Wellness Support Group and the Shiseido Health Insurance Society, in collaboration with Shiseido’s officers, department managers, and responsible persons and staff members in charge of human resources at offices, proactively help employees and their families address their health issues and improve their lifestyles. As employee diversity grows each year in terms of age, sex, and nationality, we provide more individually tailored support than ever before.
Our serious approach to health management should serve as the most important and effective foundation to achieve "People First.” With this in mind, we will further enhance our efforts to create a work environment where employees feel comfortable and fulfilled.

Emiko Ashida

Health care Manager
President, Shiseido Health
Insurance Society

Emiko Ashida

Health issues and future initiatives of the Shiseido Group in Japan

The Shiseido Group in Japan works to resolve the following health issues.

(1)Reconstructing the foundation of the occupational health system that supports health-related initiatives
More frequent patrolling inspections of workplaces by members of the Health Committee, Safety and Health Committee, and occupational physicians; maintenance of a 100% health checkup rate; encouragement for undergoing reexamination and/or detailed examinations based on health checkup results to ensure early treatment; improvement of health guidance rules to make health guidance more effective and efficient, and the addition of more information and resources; multifaceted analysis of health data; enhancement of mental health measures; development and implementation of a mental health promotion plan.

(2)Implementation of health-related initiatives
The Shiseido Group in Japan and the Health Insurance Society will jointly promote health initiatives that take into account each office’s health issues with the aim of promoting beautiful lifestyles, improving women's health, providing mental healthcare, facilitating smoking cessation, preventing cancer, and improving the work environment.

Measures Issues Initiatives
Shiseido Group in Japan Shiseido Health Insurance Society
Beautiful lifestyles Improvement of lifestyles
  • ■Organization of exercise seminars(provided by instructors from RIZAP and Tanita Health Link)
  • ■Promotion of self-care using health point apps and wearable terminals
  • ■Thorough implementation of health guidance
  • ■Organization health fairs
  • ■Dissemination of information in lunchtime sessions (live streaming)
  • ■Provision of specified health checkups
  • ■Implementation of health support programs (specified health guidance)(While national age eligibility for above specified health checkups and guidance begins at age 40, Shiseido begins at age 35 to enable early detection/treatment.)
  • ■"Dental Examination Campaign" partial subsidy for dental checkup fees(Promotion of regular preventive dental care by family dentist)
  • ■Implementation of lifestyle improvement seminars provided jointly by KENPO and RIZAP(Implemented as an online seminar as part of COVID-19 prevention measures)
  • ■Implementation of the program to prevent worsening of diabetic nephropathy
  • ■Addition of "Fatigue Recovery Recipe" on the Health Insurance Society website
  • ■Placement of a QR Code for “Oshiete Nakagawa Sensei” (a video to raise awareness about cancer) in the Health Insurance Society public relations magazine
Women’s health Addressing female-specific health issues
  • ■Monthly dissemination of health-related information
  • ■Dissemination of information in lunchtime sessions (live streaming)
  • ■Full subsidy for cervical cancer and breast cancer screening
  • ■Addition of information about whether female doctors are available in the list of health checkup institutions
  • ■Encouragement for women to undergo gynecological examinations(Provision of information leaflets on necessity and advantages and disadvantages of gynecological examinations for all target employees)
  • ■Addition of "Women's Health Promotion Office Healthcare Lab" banner on Health Insurance Society website and provision of relevant information
Mental health Acquiring stress tolerance;reduction of repeated long absences from work
  • ■Organization of seminars for self-care and line-care (improvement of the workplace environment, etc., by supervisors and counseling for workers) practices (new employees, new managers, guidance training, training for managers)
  • ■Implementation of e-learning courses on mental health self-care
  • ■Interviews by department managers, and improvement of work environment based on group analysis of stress check results
  • ■Dissemination of information in lunchtime sessions (live streaming)
  • ■Placement of "Interviews about Mental Toughness" articles in Health Insurance Society public relations magazine (since 2020 spring/summer)
  • * Articles on interviews with top officials of the company about mental health management techniques as well as their secrets and tips
  • ■Placement of a banner of the MHLW’s “Ears for the Heart (kokoro no mimi)” website on the front page of Shiseido Health Insurance Society’s website and provision of relevant information on the society’s website
Telephone consultation with Health Support Dial 24 (24 hours/day, 365 days/year), mental health consultation support
Measures against smoking Promotion and maintenance of non-smoking
  • ■Measures for complete prevention of secondhand smoke in workplace(posters and leaflets)
  • ■Provision of educational lectures on smoking behavior
  • ■Provision of health guidance on non-smoking
  • ■Dissemination of information in lunchtime sessions (live streaming)
  • ■Placement of awareness-raising articles on the intranet, WITH, in line with World No Tobacco Day
  • ■Questionnaire asking former smokers about why they quit smoking and other questions
  • ■Subsidy for outpatient consultation fees to quit smoking (year round)
  • ■Limited-time full subsidy for treatment costs to quit smoking
  • ■Implementation of remote smoking cessation outpatient consultation (from 2021)
  • * Questionnaire conducted for program participants
  • ■Instructions for smokers on how to quit smoking and guidance on smoking cessation outpatient consultation under health support programs (specified health guidance)
Measures against cancer Early detection; balancing treatment and work
  • ■Implementation of e-learning programs to improve cancer literacy, and support to balance work and treatment
  • ■Introduction of support measures for treatment/work balance
  • ■Participation in “Cancer Control Promotion Company Action”
  • ■Seeking stories about experiences of cancer survivor employees
  • ■Dissemination of information in lunchtime sessions (live streaming)
  • ■Participation in “Cancer Control Promotion Company Action” (from FY2018)
  • ■Placement of a QR Code for “Oshiete Nakagawa Sensei” (a video to raise awareness about cancer) in the Health Insurance Society public relations magazine
  • ■Partial subsidy for cancer screening
  • ■Encouragement of follow-up consultation (necessary medical care/detailed examination) in cases that indicate risk; confirmation of consultation result, promotion of confirmation; implementation of inquiry
  • ■Placement of a banner of the National Cancer Center’s “Cancer Information Service” website on the front page of Shiseido Health Insurance Society’s website and provision of relevant information on the society’s website

Key initiatives

(1)Measures against smoking
  • Reduction of smoking rate and provision of support to quit smoking

  • Complete prevention of secondhand smoke in workplace

(2)Beautiful lifestyles
  • Improvement of health guidance and health support program (specified health guidance) implementation rate

  • Active usage of seminars and apps to improve employee lifestyles

  • Thorough follow up interviews after health checkup results (retests, etc.)

(1)Initiatives and outcomes of measures against smoking

The smoking rate in our company had been slightly higher than the national average. In response, we introduced initiatives such as No Smoking Day within the company and a support program to quit smoking using a nicotine substitute. In 2010, a support program to subsidize fees for treatment to quit smoking was launched. In the following year, smoking was banned in all company buildings. In addition, employees in uniform working in stores have been prohibited from smoking since 2012 and, since May 2019, no employees are permitted to smoke during working hours. Our company also has joined the “No Smoking Promotion Business Consortium” to share the latest information on non-smoking initiatives. Thanks to these efforts, the smoking rate has seen a reduction to 20.8% in 2019 and 19.0% in 2020 (down 14.6 points compared to 2010). To accelerate this trend in the future, Shiseido and the Shiseido Health Insurance Society are working together to promote measures against smoking from both hardware and software perspectives, and continuously providing information to completely prevent passive smoking in the workplace by offering individualized instructions to quit smoking at health guidance, distributing posters and leaflets, and making use of the health committee. In the fiscal year 2021, we launched a new initiative to implement a voluntary questionnaire for employees who have quit smoking and livestreamed the results of the questionnaire to employees of the company during lunchtime, in line with World No Tobacco Day on May 31. In addition, we placed the results on the intranet “WITH.” These are some of the various measures we have taken to spread information. In 2019, the Shiseido Health Insurance Society launched the “0-Yen Quit-Smoking Challenge Program” to fully subsidize treatment costs to quit smoking for a limited time, in addition to an all-year subsidy for the treatment costs.
In the fiscal year 2021, we launched the “remote smoking cessation outpatient consultation” under which the Shiseido Health Insurance Society subsidizes all costs, aiming to help more people succeed in quitting smoking.

■Participation in the “No Smoking Promotion Business Consortium”

We joined the “No Smoking Promotion Business Consortium” in April 2019. Since then, we have participated in Consortium workshops to share information with other companies that have implemented progressive non-smoking programs.

■Target smoking rate

  • Our corporate average rate in FY2021: 17.0% (actual rate in FY2020: 19.0%)

  • At least 50 people successfully quit smoking through the remote smoking cessation outpatient consultation

<No Smoking Promotion Business Consortium>

<No Smoking Promotion Business Consortium>

(2)Initiatives for a health-conscious lifestyle

Our implementation rate of health support programs (specific health guidance) is particularly high at 51.4% compared to the national average (27.4%) in FY2019, and a certain level of effect can be seen in the reduction of BMI among participants.

■Implementation rate of health support program

Reporting fiscal year to the government(Report the previous year's results in November of the following year) Specific health guidance Implementation target
Implementation rate (%) Government (Ministry of Health, Labour and Welfare) (%)
FY2015 50.6 60
FY2016 52.0
FY2017 49.1
FY2018 55.4 55
FY2019 51.4

■BMI reduction rate among program participants

BMI Male Female
Guidance participants Guidance non-participants Guidance participants Guidance non-participants
After health guidance
(2016)
25.66 26.23 27.59 27.78
After health guidance
(2017)
25.50 26.26 27.47 27.75
Numerical improvement -0.16 0.03 -0.12 -0.03

■Health fairs

Every year, we conduct health fairs tailored to the health issues of each of our facilities and launch measurement events, health education sessions, and collaborative events with cafeterias.

* In the FY 2020, we did not organize a face-to-face fair where many people would gather as part of COVID-19 prevention measures and, instead, streamed the “RIZAP Wellness Channel (workout seminar).”

<Health fair at Kuki Factory>

<Health fair at Kuki Factory>

<Health fair at Shiodome Office>

<Health fair at Shiodome Office>

<Health fair special menu in collaboration with cafeteria>

<Health fair special menu in collaboration with cafeteria>

[Participating employee feedback]

“It's good to have events that raise health awareness.”

“I've heard a lot about basal metabolism, but this is the first time that I learned what my basal metabolism rate is. It was a good learning opportunity.”

■Health seminars

The company has provided seminars on exercise and diet that are designed to address health issues in each organization since FY2019, which have been well-received by participants. The results of the questionnaire showed that the percentage of participants who continued the exercise increased by 12 percent after the seminar, indicating that the seminar helped more than 10 percent of the participants continue exercising.
We will provide further seminars designed to motivate participants to make exercise a regular habit.

<Seminar participants>

<Seminar participants>

【Participating employee feedback】

"The seminar reminded me that a healthy lifestyle is the source of beauty. It made me recognize that it’s important to find an image of what I want to become.”

“If I was alone, I may have given up. Together with other participants, I was able to finish the course.”

■Future lifestyle improvement objectives

Ratio of participants continuing exercise: 10% higher after seminar

Responses to coronavirus taken by the Shiseido Group in Japan

The Shiseido Group in Japan has adopted the “Shiseido Hybrid Work Style,” a new working style which places the highest priority on the safety and health of its employees, with the aim of preventing the spread of coronavirus infection as well as improving the performance and productivity of employees and organizations.
Since the adoption of the Shiseido Hybrid Work Style, which allows employees to work either at the office or home depending on their roles, employee workstyles have become more diverse. The Shiseido Group in Japan has started taking measures to address health issues associated with remote work that are different from those previously experienced.

  • Provision of information for employees
    We conducted a survey among employees working from home to understand their situations and needs. Based on the survey results, we are providing information on dieting and exercise, advice from occupational physicians and counsellors, and tips on how to manage teleworking.

  • Lunchtime session (live streaming)
    We stream information useful to employees to reduce their stress and promote communication.
    Themes include lower back pain, weight gain during quarantine, response measures to the coronavirus, women's health, and preventive measures against alcoholism.

<Lunchtime session (live streaming)>

<Lunchtime session (live streaming)>

  • Online consultation
    We have started providing online video consultation to employees working from home as part of our efforts to prevent the spread of infection. This has facilitated employees to communicate with occupational health care staff, enabling rapid response to health concerns.

  • Measures for infection control taken by the Health Management Office
    We are working to prevent infections by preparing alcohol sanitizers and installing acrylic boards and partitions in consultation spaces for employees entering the Health Management Office.

  • Workplace COVID-19 vaccination program
    In August 2021, Shiseido implemented workplace COVID-19 vaccination programs for employees and their families at six locations across the country. So far, we have administered two doses each to approximately 10,000 people.

<Reception of the workplace vaccination>

<Reception of the workplace vaccination>

<Prefilling of the vaccine into syringes at the workplace vaccination>

<Prefilling of the vaccine into syringes at the workplace vaccination>

Safety and health promotion system

In accordance with laws and regulations, we have established a health committee at domestic facilities of the Shiseido Group and strive to create a safe and comfortable work environment through surveys and deliberation.
We have established an occupational safety and health policy at the Global Innovation Center and factories and have inaugurated a safety and health committee to improve and modify hazardous locations and dangerous acts. For domestic factories, our objective is zero accidents that require time off from work and we strive to prevent the occurrence of serious accidents.

Shiseido Group Health Management White Paper

We have created and published a health management white paper to clarify changes in the management of employee health and the evaluation of each measure.

2020 SHISEIDO GROUP HEALTH MANAGEMENT WHITE PAPER (Results for 2019) [PDF:1.27MB]

 

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