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Activities to Enhance Corporate Ethics

To ensure an environment in which employees can work with a high-level sense of ethics, we have various training courses,a consultation desk and a whistleblower system available for employees.

Training for Employees

(1)Enhancement of Corporate Ethics in Workplaces

We have assigned the Corporate Ethics & Compliance Leaders in each office in Japan to be in charge of the thorough informing and promotion of corporate ethics. In the overseas regions, Risk Management Officers are responsible for promoting a culture of ethics regionally. The Risk Management Officers are supported by the Business Ethics Officers at the affiliate level.

(2)Training for All Employees (Once a Year)

Human rights enlightenment and corporate ethics training are conducted for all employees at all business locations of the Shiseido Group in Japan with emphasis on raising awareness through employee discussions.
Various trainings are held to improve communication in various situations and create an open and free working environment.

(3)Position-specific Training (Once a Year)

Position-specific training is conducted according to respective positions (corporate officers, managers, new recruits) and specifics of each office in addition to training for all employees.

Reporting and consultation desks for employees

A consultation desks was set up to handle consultations and reports on various employee human rights and labor issues. We set up the In-house Shiseido Consultation Office and the External Shiseido Hotline to receive a broad range of consultations and reports from various workplaces. The Compliance Committee Hotline specializes in receiving reports and Report Mail to Auditors receives reporting on officers.

Please check the details in Social Data.

The Company has also created and publicized through Ethics Card distribution, posters, intranet, etc., to employees a set of regulations setting forth an impartial means of investigating and resolving complaints and clearly prohibiting prejudicial treatment of whistleblowers (as well as individuals seeking advice) for each of the above entities, along with the means to receive inquiries, etc. Overseas, the Company has established the “hotline” system, which is a Whistleblower system, as well as an entity to receive reports in each major affiliate. In addition, the Company has also established the “Shiseido Group Global Hotline” at the HQ to directly receive reports from employees of overseas affiliates.

Materiality Core Activities
Foundation for fulfilling CSR