February 27, 2026
Kentaro Fujiwara, Director, Representative Corporate Executive Officer, President and CEO
In an age defined by rapid change and constant uncertainty, the assumptions that once shaped
society and the economy are beginning to shift.
As this shift unfolds, people’s values — and the way they choose brands — are evolving as well. It is no longer
just about price or function. People are asking deeper questions:
Does this brand resonate with me? Can I be myself with it? Can I trust it over time?
Consumers today are seeking meaning, empathy, and authenticity.
For companies, this means the question is no longer only “What do we make?”
It is “Why do we exist?” and “What value do we bring to society?”
Against this backdrop, Shiseido is once again reflecting on its origins while taking steps toward its next phase
of growth.
Leading that journey is CEO Kentaro Fujiwara.
How does he see this moment in time? And where is he guiding Shiseido next?
In this interview, he shares his thoughts in his own words.
Our slogan, “In every moment, in every life: Beauty” is not simply a corporate message. It expresses our commitment to stay close to people throughout their lives — delivering beauty in meaningful moments, bringing comfort, and enriching the heart. To make that possible, we have always pursued three things: high quality, authenticity, and innovation. This commitment has remained unchanged since our founding.

At the same time, while our beliefs stay constant, the value we deliver must evolve alongside changes in society and
consumer needs.
That is why we embrace the idea of “changing in order to remain unchanged.”
Since launching our medium- to long-term strategy “WIN 2023 and Beyond” in 2021, we have been advancing structural
reforms to continue creating and delivering value.
The year 2025 marked a major turning point.
Through our two-year “Action Plan 2025–2026”, we made bold decisions to transform our business structure into one
capable of generating stable profit.
These were not easy choices. But our goal was never simple cost reduction.
We aimed to build a healthy foundation — one that enables our brands to fully express their strengths while
sustaining investment for the future.
Today, we are beginning to see results. Reforms are progressing globally, and in Japan we have achieved double-digit core operating profit margins. Focused investment in priority brands is also gaining momentum, giving us confidence for growth from 2026 onward.
Looking ahead, these efforts lead directly into our strategy toward 2030.
In uncertain times, brands must offer more than relative advantage. They must establish unshakable, absolute value —
grounded in empathy and trust.
In our strategy toward 2030, we have redefined Shiseido’s strengths into three capabilities: the ability to create new value, the ability to deliver that value to society, and the power of people who bring the two together.
SHISEIDO Bio-Performance Micro-Click Concentrate
We are also shifting our portfolio from a regional structure to one centered on
categories
and
brands, with R&D positioned at the heart of strategy.
Since our founding, scientific curiosity has been the source of our value creation. By deeply
understanding
skin, body, and mind — and translating insights into products and services — we have built a
strength
that is
uniquely ours.
Going forward, R&D will evolve beyond technology development alone, integrating with brand and
business
strategy
so that innovation can reach people faster and more widely.
We have always seen people across the timeline of a lifetime — addressing skin concerns not as isolated
points,
but
as continuous journeys. From this perspective, our expansion into the medical & derma field was a natural
evolution.
One symbolic example of this approach is the SHISEIDO Bio-Performance line. In Japan, for example, we are
strengthening partnerships with dermatologists to advance sensitive-skin science grounded in
dermatology.
Rather than competing, we believe in co-creating value. That mindset is essential for the future.
By 2030, one in three people in Japan will be over 65.
Drawing on our long history in aging care, we hope to promote the idea of “Beauty Checkups” — identifying
potential concerns early and helping prevent them.
To remain close to each individual throughout life — that is our mission.
And supporting this mission is, once again, the power of people.
Individuals with diverse expertise and experiences come together, respect one another, and move forward with
shared purpose. What we need most today is unity — an organization where each person can perform at their best
while advancing together.
The year 2026 will mark another step forward.
By strengthening collaboration across brands, regional headquarters and supply chain functions, and by evolving
operational excellence across the value chain, we aim to build a structure capable of generating stable value
regardless of external volatility.
The name Shiseido comes from a passage in the Chinese classic Yi Jing:
“Praise the virtues of the Earth, which nurtures new life and brings forth significant values.”
While Shiseido was founded on the most advanced Western pharmaceutical science of its time, the name reflects Eastern philosophy. This pioneering spirit — fusing Western science with Eastern wisdom — is part of Shiseido’s very foundation.
We pursue what no one else has done.
Through the power of diverse people and the power of beauty, we aim not only for business growth but also for
solving social challenges and contributing to a sustainable society where people can live happily.
Shiseido’s strengths are not limited to research and product excellence.
For many years, we have supported dignity and self-expression through the power of makeup. One of the origins of
this commitment is Shiseido Life Quality Makeup, which marks its 70th anniversary in
2026.
This initiative began in 1956, when Shiseido launched Japan’s first specialized makeup products for people who had suffered burns in wartime, driven by a desire to offer even the slightest emotional support to those affected. Confronting changes in appearance is not simply a matter of beauty — it is deeply connected to emotional recovery and to rebuilding one’s relationship with society. Shiseido has long faced this reality.
Through the development of cosmetics that address profound skin concerns — such as birthmarks and
scars — and through the advancement of beauty techniques, we have demonstrated from both research and practice
that
beauty has the power to enrich the human spirit and bring joy and happiness to life.
Moreover, beyond outward appearance, we have worked to support the very act of expressing one’s individuality.
Through the power of beauty, we continue striving to realize the physical, emotional, and social fulfillment of
people facing a wide range of concerns and difficulties.
From Eudermine—Shiseido’s first lotion, created using the most advanced technology of its time with the aspiration of achieving healthy, beautiful skin — to Japan’s first multi-shade face powder, Fukuhara Seven Color Face Powder, developed to suit different occasions and individual skin tones, distinguishing itself from traditional white powders. We also advocated “Successful Aging,” a new way of thinking about aging — that all people can grow older beautifully and richly in spirit.
As a company that has always stood beside people throughout their lives and continued believing in the power of
beauty, I believe Shiseido must remain an entity that creates value together with people and continues
delivering it
to society.
By drawing out each individual’s potential and uniting it as organizational strength, we will face both the
challenges before us and the long-term future with sincerity. I am convinced that this steady accumulation will
lead
to trust and growth as a company.

Eudermine (1897)

Seven Color Face Powder (1917)
Our mission is:
“BEAUTY INNOVATIONS FOR A BETTER WORLD.”
Through the power of beauty, we move hearts, inspire lives, and connect people to a better world.
To realize this, Shiseido will continue refining its technologies, nurturing its people, and creating new
value.
Together with colleagues who share this aspiration, we will continue believing in the possibilities of beauty
and
moving forward into the future.
ABOUT US
BRANDS
SUSTAINABILITY
INNOVATION
CAREERS
INVESTORS