Frequently Asked Questions
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Our Products
Foundation MC n / Foundation VC n
Foundation MC n
Loose Powder n
Cleansing Oil n
Others
Buying Our Products
Our Products
Foundation MC n / Foundation VC n
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Q: Do Foundation MC n and Foundation VC n stay on in a swimming pool?
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A: They are waterproof and resist water and perspiration (their makeup effect was clinically tested waterproof), but they may not be as strong against friction. When drying yourself off, gently blot with a towel without rubbing.
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Q: Is there a way to extend the finish of Foundation MC n and Foundation VC n?
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A: While they are waterproof and resist water, perspiration, sebum, and friction better than conventional foundations, you can extend the finish by applying Loose Powder n on top.
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Q: Do Foundation MC n and Foundation VC n contain chemical sunscreen agents?
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A: No, they don't. They are non-chemical sunscreens and only contain physical sunscreen (titanium oxide).
Foundation MC n
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Q: I don't feel it is hygienic to use Foundation MC n with fingers.
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A: Please clean your hands before use. If you have long nails, we recommend using a commercially available spatula, brush, or sponge as needed.
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Q: Have the shades and shade numbers of Foundation MC n been changed from Foundation MC?
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A: We have completely revised the shade design to accommodate diverse skin tones in preparation for a further global rollout. While Foundation MC n shares the same shade numbers as Foundation MC, the shades are similar but not identical. They have been fine-tuned during the design process to facilitate easier matching. Foundation MC n, sold in Japan, includes shade nicknames (e.g., Ocher 10) alongside the official shade numbers (e.g., N10, N20) to help customers find their ideal match.
Foundation
MCOC00
OC10
OC20
OC30
OC40
OC50/
WB50ー
ー
Foundation
MC nN00
N10
N20
N30
N40
N50
N60
N80
Foundation
MCー
OCBO
PO20
PO30
ー
ー
ー
ー
Foundation
MC nN100
C00
C20
C30
C100
W20
W30
W40
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Q: Can I use Foundation MC n Control Color by itself?
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A: Control Color is a special shade designed for fine adjustments. Please use it after Basic Color to build coverage or mix it with Basic Color to finetune the tone (for red and yellow tones).
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Q: Can I use Foundation MC n Control Color with other foundations and concealers?
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A: The correction of deep tones with Control Color has been verified using only Basic Color. While it is safe to use Control Color with other products, we cannot guarantee the same results.
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Q: Can Foundation MC n cover vitiligo patches?
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A: If the contrast between patches and the rest of the skin is not too strong, you can use Foundation MC n. For stronger contrast or more effective coverage, we recommend Foundation VC n.
Loose Powder n
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Q: Can I use Loose Powder n alone?
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A: Yes, you can. Please wait for the skin to absorb skincare, primer, and sunscreen before using it.
Cleansing Oil n
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Q: Why did the volume of Cleansing Oil n increase from 180mL to 195mL?
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A: Many customers use Perfect Cover foundation on their body as well. We increased the volume so they can use the oil liberally across the areas they cover.
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Q: I am wearing eyelash extensions. Can I use it around my eyes?
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A: It can be used on eyelash extensions attached with conventional glue (cyanoacrylate). In many cases, eyelash extensions come off due to friction. Whether you are wearing them or not, do not rub your eyelashes, and always cleanse gently from base to tip.
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Q: Do I need to follow Cleansing Oil n with facial cleanser?
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A: It is optional. If you usually “double-cleanse”, i.e. follow makeup remover with face cleanser, you can. If you don't double-cleanse usually, or if you have dry skin, it is not necessary. Cleansing Oil n alone can remove impurities and rinse off thoroughly while preserving essential moisture.
Others
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Q: Why do Foundation VC n and Cleansing Oil n contain lavender oil?
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A: For an enjoyable product experience, a very small amount of lavender oil/natural essential oil is included to minimize the odors of the other ingredients.
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Q: Can children use Perfect Cover products?
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A: Yes, they can. However, we recommend checking with a dermatologist first if the child can use cosmetics or not.
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Q: Can I use Perfect Cover products on my body?
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A: Yes, you can use them to cover parts of the body. When using on your body, the finish may fade more easily from transferring to clothes. If any product transfers, wash immediately with detergent.
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Q: Can I use the products when I am currently undergoing medical treatment?
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A: Please consult your doctor first if you can use cosmetics or not. We suggest bringing the outer package with you to show the ingredients as needed.
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Q: Can I use your products for atopic dermatitis and acne scars?
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A: If you are currently receiving treatment, please consult your doctor before using our products or booking your appointment. Please note that we may not be able to provide consultation depending on your skin condition.
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Q: I am currently going through laser treatment. Can I use your products?
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A: Yes you can, as long as your doctor approves the use of cosmetics. Please consult your doctor before using our products or booking your appointment.
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Q: How do I get Perfect Cover Foundation out of my clothes?
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A: During removal, be gentle to avoid any damage to your clothes. In general, the longer a stain is left untreated, the harder it is to remove. First, try detergent or stain remover on an inconspicuous area such as the back of the collar or hem to make sure it does not damage the fabric. Because some fabrics require professional cleaning, we recommend checking with a dry cleaner.
* Please note alcohol and ligroin can damage acetate fabrics.
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Q: Are samples available?
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A: We have a limited number of pouch samples available for Foundation MC n (N20) and Cleansing Oil n. Please inquire at an authorized retailer.
Buying Our Products
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Q: Where can I buy your products?
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A: They are available at authorized retailers and online stores of Perfect Cover series. It may vary by country or region.