Update on the Temporary Suspension of Certain Websites and Services

■2026/11/06

Since October 27, 2026, Shiseido Group has been progressively restoring access to websites and services that were temporarily suspended due to emergency security maintenance, following the implementation of necessary security measures and confirmation of their safety.All necessary security updates and risk mitigation measures for the affected web systems have been completed in response to the vulnerabilities.
However, certain websites outside Japan remain temporarily unavailable as we continue working toward their restoration.
We will continue to prioritize security and maintain appropriate measures to ensure the safety of our websites and services.

■2026/10/22

Certain Shiseido websites and online services are currently temporarily unavailable due to emergency system maintenance as part of our security measures. We sincerely apologize for any inconvenience this may cause. We are taking the necessary measures and conducting security checks. The affected websites and services will be restored progressively once the necessary measures and checks have been completed. Thank you for your understanding and patience.